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Job Description Understanding of RPA concepts
Understanding of the business processes
Contribute independently and be willing to accept additional responsibility
Self-disciplined, quick learner with good interpersonal and teamwork skills
Strong problem-solving skills: able to logically break down a problem into smaller manageable parts to solve
Excellent troubleshooting and technical analytical skills
Self-motivated, team player, action and results oriented
Key Responsibilities To be able to:
Support the CoE Senior Architect with onboarding RPA solutions and assets and where applicable, reviewing the quality of those solutions in line with RPA CoE policies and standards
Support the CoE with tracking and governing all RPA assets and resources and how they are managed and monitored on a daily basis
Responsible for day to day management of the bots & executes activities like monitoring & scheduling of automated tasks and credentials management of bots
Administer the live environment (running processes, maintaining resource PCs, viewing logs etc.), on a daily basis
Monitor infrastructure readiness (IT & underlying applications) for execution of automated tasks by the bots
Manage process workloads & SLAs
Manage and investigates exceptions (Business and System Exceptions)
Solves issues that arise in the day to day running of processes and assisting in the provision of timely responses and solutions as required
Communicate on software related issues, suggesting improvements and participating with other users in the relevant