The Big Picture
Howden are a global engineering business who focus on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling, and have over a century of experience in doing so.
You will transform the quality organization of Howden and take it to the next level by working on leadership, standards, processes and execution (in cooperation with COO and the Howden leadership team).
What Needs To Be Done?
Lead the development of global quality standards across Howden
Implement the standard across all Howden sites, guiding global quality teams in order to achieve the required internal and external quality standards
Develop and implement an internal audit process to ensure compliance to the standards
Align processes and behaviours to our ISO certified quality systems
Improve consistency of quality processes across Howden
Review the Quality Management Systems (QMS) of Howden operating companies globally to achieve more consistency – working with Global HBE Director who has already started the activity
Improve the Non Conformance Reporting systems (NC) of Howden operating companies. Reduce the overall time to successfully investigate and complete corrective actions. Create a structured method to use NC and KPI data to drive continuous improvement
Implementation of the following QMS elements, as minimum, in addition to NC: Standard Work, Control Plans, Process Failure Mode Effect Analysis (PFMEA)
Define quality metrics at different levels of the organisation, driving improvement in quality KPIs
Conduct regular performance reviews with each company on weekly and monthly basis, consolidate data and make them ready for presentation to COO, CEO and board level
When required, lead Kaizen events driving improvement in quality performance
Coach and train quality teams in order to improve skills and capability
Understand and embrace Howden vision, mission and values
Act as a role model in line with Howden guiding principles
Create engagement across the quality community to drive alignment to our culture. “Right way & right results”
Support the senior leadership team: support the COO and the Howden senior leadership team in implementing strategic programmes within the business. This will include participating in Howden strategic development and M&A activities
Lead improvement initiatives to reduce Cost of Poor Quality (COPQ) below 0.8% of sales (JOP 1.4%)
Implement a robust and consistent QMS and NC system
Define and roll out quality standards and audit process
Embed regular quality reviews and integrate them with operations and HBE
Drive activity to improve results with practical approach and hands on involvement
Lead by example and create engagement to impact the culture and long term results
Be a role model in the senior leadership team in the Global Products Group
What Do You Need To Bring?
Essential skills, knowledge & behaviours
Degree educated, preferably in Quality, Engineering or Operations disciplines or with equivalent experience. Proven successful track record of delivering and leading transformational culture change and Quality performance improvement across multiple sites within a Region/Globally.
Working knowledge of quality systems, quality control and assurance, including non-conformance processes. Detailed understanding and management of an ISO9001 (or equivalent) quality management system.
Previous responsibility for a multi-site quality program. · Data analysis and management skills. Present facts to drive outcomes.
Previous experience working within a multi-national corporation, with a matrix structure influencing across multiple geographies.
Excellent communication skills, able to build relationships and communicate at both senior executive and associate level.
Persuasive and able to influence senior leaders, with the courage to challenge the “status quo” productively Looks to exceed expectations through difficult challenges, finding solutions not problems.
Driven self-starter, motivated by helping others to achieve deliverables.
Culturally aware and can adapt communication with ease to suit audience.
Proven Change Management at a high level. Use collaborative working style to positively affect change across the organisation.
Coaching others to achieve improved performance and personal development.
Competency in MS Office, including Outlook, Excel, PowerPoint and MS Project.
Desirable skills, knowledge & behaviours
Knowledge & experience of working with Lean/6 Sigma continuous improvement (CI) and problem solving tools and techniques.
Knowledge of customers and commitment to customer services, financial control and engineering quality.
Project Management qualification and/or experience in delivering engineered to order projects.
Development and rollout of training materials.
Strong Programme Management skills.
What Will You Get In Return?
You will have the opportunity to work for a global engineering organisation in a challenging and dynamic role with great development opportunities. We offer a competitive salary along with a great benefits package.
The advantages of working at Howden:
Worldwide business – Liaise with our colleagues in 27 countries.
We offer global and local opportunities– 6000 employees and world leading engineers, who create cutting edge developments – You will be a part of over 160 years of innovation and development that continues today with our digital solutions. At Howden we have a strong corporate identity and purpose – You will be a member of our team, shaping the future of the world and tackling some of the most pressing issues facing the planet.
Our products and organisation are Revolving Around You – Our culture promotes individual development to enhance our most important asset – our people.