Cloud & Hosting is the fastest growing part of Zen. With revenue doubling every 12 months and more than 100 unique customer deployments already to our name, there’s never a dull moment! Our technical roles offer the opportunity to work with the latest technologies, in a friendly and support environment, where long-term happiness and delivering high-quality service are valued above all else. Given our ambitious plans for the future, we’re also investing heavily in training and development, so if you’d like to fast track your career this is the place to be.
As a Cloud Engineer – AWS you will act as a project engineer for AWS solutions deployed to customers in our Business Division.
You will work closely with a wide range of customers ensuring that their solutions are built to best practices across each of our 5 key design pillars - Security, Cost Optimisation, Operational Excellence, Reliability and Performance efficiency.
As well as the delivery of AWS only solutions, you will also provide technical input to multi-service opportunities. You will also work alongside our Cloud Architects and Engineers to ensure that customer solutions evolve in-life, taking advantage of new technologies and services on the AWS platform and wider Cloud ecosystem.
Come and join us at the forefront of the Cloud revolution!
Work with Cloud architects and Engineers to build on-time, high quality customer solutions, through migration projects and Professional Services engagements
Partake in client meetings and workshops
Produce structured, clear and accurate technical documentation
Provide assistance to our Cloud support desk in resolving customer issues
Work closely with the support teams to ensure that solutions can be managed in a scalable, automated way
What we'd like you to have
Knowledge of Microsoft applications and services (Windows Server, SQL, IIS, AD, .NET, Powershell)
Knowledge of AWS technologies and services
Knowledge of at least one open-source technology and services (Linux, Apache, MySQL, Bash)
Knowledge of DevOps tools and frameworks (e.g. Code repositories, Automation [Infrastructure as code / scripting languages] CI/CD tools etc.)
Orchestration and automation of maintenance and support operations to reduce manual processes wherever feasible
The ability to diagnose support issues and work under pressure to resolve issues in the quickest possible time to minimize any impact to customers
Maintain and develop knowledge and skills in AWS and Microsoft services
Knowledge of networking and WAN technology as well as an understanding of cloud-based networking including SDN, virtual routing and virtual firewall management
Knowledge of security within a hosting environment including hardening of customer solutions in order to minimise risks to the customer and Zen
To be able to react in a calm and professional manner when faced with unexpected challenges
And this is what we'll offer you
6 month salary reviews
Private Medical Healthcare Scheme
25 days Annual Leave (with option to buy/sell 5 days)
Bonus (based on company performance)
Travel Loan and Ride2Work Schemes
Subsidised Onsite Nursery
Subsidised Onsite Restaurant
Summer & Christmas Parties