The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshell
Reporting into the Quality Assurance Manager within the International Operations department, you will be responsible for influencing a continuous improvement approach in quality performance with our Subcontractors, with the objective of consistently delivering products that conform to the required safety and legal standards, product specifications, product definition and brand expectations; through analysing all quality data, defining action plans, supporting implementation and analysing the results.
More about the role
Support new product (NPD) & transferred Product first Productions, by providing support both to TBS Product Development teams and Subcontractors.
Utilise a robust, clear and structured problem solving methodology and lean manufacturing tools for all Quality investigations.
Support the QA manager in the completion of the supplier audit programme.
Carry out product quality investigations and drive corrective actions (New & Transferred Products).
Apply Quality tools to solve problems and improve products and processes.
Contribute to the QA supplier status & improvement programme.
Carry out subcontractor on-boarding.
Projects - Collaboratively engage and support strategic quality projects when required.
What we look for
Coming from a background in Quality, Product Development or Production within FMCG (ideally Cosmetics) you will be passionate about problem solving, have excellent communication skills (including influencing skills) and be process driven. You will have an understanding of lean manufacturing techniques and ideally project management skills and experience. A full UK driving license is desirable as well as a degree in Science, Engineering or Production.
Want to join the team at The Body Shop? Then please apply today! As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 5% non-contributory pension plan, 23 days holiday, 3 days a year to volunteer in the local community, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. We have also implemented 'Work Wise' into our HQ - flexibility of 'in-office' hours, the ability to work remotely and a new meeting charter. Here at The Body Shop we've got your best interests at heart - it's our way of saying thank you!