A career in Client Implementation and Execution, within Client Service Support services, will provide you with the opportunity to help our clients transform their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. In joining, you’ll help clients develop and implement a customer service and engagement strategy that is aligned with their customer experience strategy, enhancing customer engagement while lowering costs, and optimising operations to ensure they are getting the most value possible.
able to quickly learn new tools and techniques.
adaptable and open minded to deal with changing business needs.
open to pursuing professional qualifications, certifications and training.
inquisitive, logical, and technically minded to create innovative solutions to complex problems.
an analytical thinker capable of decision making when under pressure.
curious to challenge the status quo and push the boundaries of technology.
able to work across a wide range of tasks at one time and work to deadlines.
demonstrable experience as a data scientist and/or machine learning engineer.
possess a proven record of being able to communicate effectively with stakeholders, and understanding their expectations.
able to demonstrate an ability to lead a team
can communicate technical topics effectively to colleagues who are still learning
You’ll bring your extensive industry experience to lead a team of junior problem solvers. You will be designing strategies and working through to execution, whilst solving complex business issues. Specific responsibilities include
Coding, testing, debugging and deploying scripting solutions
Understanding business and technical requirements; develop, document and implement solution design
Forging and building new relationships throughout Operate to ensure the visibility of the Technology team’s production capability
Hands on delivery of solutions throughout the entire life cycle, including day-to-day management of ongoing engagements
Ensure that deliverables meet or exceed functional, technical and performance requirements
Contribute to the development of your own and team’s technical acumen
Assisting in upskilling your team and ensuring successful delivery
Liaising with operational/executive level grades
Educated to degree level in any subject
3-4 years relevant industry experience for those applying at Senior Associate level, and 5 years for manager level, preferably in an IT-related discipline
Strong analytical skills with experience in problem solving and being able to implement and deliver solutions
Have a strong understanding of working methodologies such as Agile, and Waterfall.
Willingness to expand technical knowledge in a broad range of client facing projects
Proven ability to be a team player, while retaining the ability to work independently with little supervision
Proven capability to communicate verbally and in writing with stakeholders at a variety of levels
Experience in data handling, manipulation and reporting
Proficient in Microsoft Excel / Google Sheets
Knowledge of best practice in data visualisation and presentation
Knowledge of Data Analytical tools (Alteryx Designer and Alteryx Server)
Analytical and project management skills
Ability to identify selling opportunities
Strong skills in writing SQL queries.
Experience with SSIS ETL (Integration Services), SSRS (Reporting Services), and SSAS (SQL Server Analysis Services).
A broad understanding of the values of Business Intelligence.
Data warehouse methodology experience.
Production/implementation of large scale BI Systems
Business consulting Experience of working with clients to understand, refine and execute technology-enabled change projects.
Team working A strong background in collaborative working with other creative and passionate data engineers
Bachelor's degree in a relevant subject
Tableau, Microstrategy, Qlikview or comparable
Experience with self-service data analytics platforms such as Alteryx or comparable
Exposure to any elements of Artificial Intelligence such as Natural Language Processing or Machine Learning
Not the role for you?
Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)?
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here www.pwc.com/uk/careers/experienced/apply
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Learn more here www.pwc.com/uk/diversity