LV= General Insurance have a fantastic opportunity for a Motor Engineer to join the team at our Huddersfield offices on a permanent basis.
Your new role will be to manage motor claims within agreed financial limits ensuring best cost negotiation and minimal leakage – including the provision of accurate total loss vehicle valuations. You’ll be on hand to support other areas of the business with technical knowledge and advice. Due to being part of a regulated environment, you’ll be able to actively manage individual work load ensuring department and business SLA’s are achieved.
The hours for the role are 35 hours a week Monday - Friday 8:00am - 4:00pm or 9:00am - 5:00pm
City and Guilds Motor Vehicle Craft (Parts 1, & 2) or equivalent
Relevant trade experience in vehicle repairs
Full member of the Institute of Automotive Engineering Assessors or working towards
Thorough knowledge of Audatex estimating system
Sound knowledge of other estimating systems
Ability to analyse information and propose solutions
Proven negotiation skills
Problem solving skills
Proven ability to manage workload in a busy customer-facing environment
Able to communicate at all levels, customer, business etc…
A team player that works well in a group
Responsible for analysing each claim and making decision on best course for claim
Responsible for ensuring repairable cases are authorised within SLA at best commercial terms for the business
Responsible for ensuring total loss cases are valued, categorised (ABI code of practice) correctly, and processed within SLA
Ensure all possible effort given to improve internal processes, minimise leakage, maximise savings and improve client service and the efficiency of the Engineering team
Respond to internal/external technical queries, providing written response where required
Why work for us?
Exciting things are happening at LV=General Insurance (LV=GI). Having recently become part of the Allianz family, we’re proud to be one of the largest personal insurers in the UK.
Driven by our pride and passion, we will always do the right thing to inspire trust in our people and our customers. That’s why we’ve made it our mission to become Britain’s best-loved insurer, by helping people look after what they love.
Rewards and Benefits
This role is a Band B in the LV= Structure. To find out more about our bands, click to view our FAQ page here. We want you to love what you do that’s why we’ve put together a benefits package that recognises and rewards a job well done.
We’ll give you:
26 days' holiday – which increases after two years’ service to 28 days
A competitive pension for which LV= will pay twice the amount you pay, up to 14% (please click here to read more about it)
An annual bonus scheme based on company and personal performance
A flexible benefits package (e.g. discounted retail vouchers, great value dental insurance)
A generous 25% discount off our general insurance products including home, pet and travel as well as up to 50% discount on your car insurance.
To find out more about our benefits and rewards, please click here.
LV= are an equal opportunities employer who value a diverse and inclusive working environment. We do not discriminate and we recognise and embrace that people work in different ways.
We value alternative viewpoints, celebrate individuality and foster a culture where everyone feels respected for their individual contribution and is able to bring their true self to work.
Here at LV= we always love to hear from great people, so don’t forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook.
With the above in mind we accept applications from everyone regardless of your background, beliefs or culture however we especially welcome applications from women, people from ethnic minorities, people with a disability and people who are LGBT+ as these groups are currently under-represented in our organisation.