Yell are actively looking for a well-rounded Senior UX/UI Designer to join our growing Consumer Team. You will be working alongside Product Leads and Engineering to shape the user experience on a range of web and app-based products. From initial research, through design and on to final delivery, you will be there to shape beautiful interfaces and champion the user throughout the life of each project.
About the Team...
You will be joining the Consumer Team to design products that bring businesses and customers together. As the champions of local, Yell are constantly developing products and services that can improve and strengthen the communication between these two users, and you will be integral in shaping this amazing experience.
We are looking for people who share our passion for the user, and who are keen to push what is possible within the digital space. We offer a superb work/life balance, flexible working hours, optional home working, company social events and numerous career development opportunities.
What you'll be doing...
Work alongside Product Leads to shape initial project requirements, inform product direction and bring design thinking principles to all work
Demonstrate a clear knowledge of Yell customer needs, using insight to inform direction
Use quantitative and qualitative research to inform your design decisions, articulating justifications to all team members
Engage members of web and app teams in design process through collaboration, workshops and design show and tell
Produce effective project materials including user flows, wireframes and Sketch layouts, ensuring that that user/business goals are met
Present designs to project teams and key stakeholders, making clear reasoning behind your decisions, ensuring successful handover
Review and constructively feedback on work from designers across the team
Follow up post-launch with ongoing analysis of data and analytics, suggesting changes based on these findings
Creation of new UI elements that fit with the existing Yell design system
Ensure W3C accessibility guidelines are followed for all user interfaces
Organising work and assets in clear and logical way, ensuring that all members of team can easily pick up work
Contribute to ongoing team culture, building a positive team environment, sharing knowledge with junior team members
What we need from you...
5+ years’ experience designing digital products
A strong, well-curated portfolio demonstrating your expertise (and an ability to talk through projects outlining involvement and value)
Prior involvement in design projects in a commercial environment
Experience of working with developers and product owners to deliver products and features
Proficient communicator with ability to prioritise own workload
Able to work with and deliver personas, user journeys, page flows, wireframes, page comps, interactive prototypes
Proven experience designing intuitive graphical interfaces for desktop, tablet and mobile devices
Competent with industry standard software; Sketch, Invision, Adobe CC
Ability to use both quant and qual insight to inform decision-making
Ability to be flexible, and adapt to changing priorities within projects
Nice to have...
Some knowledge of UX role in agile Scrum methodology and practices an advantage
Some knowledge of Analytics software (Adobe Analytics, Google Analytics) also a bonus
Experience at carrying out customer research (lab research, and usability testing) a nice to have
Experience with motion design (After Effects, Lottie) nice to have
Experience work with bot conversation flows also an advantage
For almost 50 years Yell has specialised in helping small and medium sized businesses find and connect with customers. By combining leading edge technology with our decades of local marketing experience, we are driven to help businesses achieve their ambitions.
Our values; Knowledge, Relationships, Integrity, Passion & Results really matter and how we work is just as important as what we do.
At Yell we support equal opportunities. We aim to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to create a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we’ll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.
In order to be considered for this role you must be able to demonstrate proof of eligibility to work in the UK and hold a valid work visa if applicable.