The successful candidate will have experience of undertaken large scale desktop, pre and post installation Wi-Fi Surveys using Ekahau.
You will be able to generate, compile and technically qualify Wi-Fi Survey reports.
You should be a team player but also with the ability to work alone at times and understand the need for professional behaviour and exceptional service delivery to our customers. You will be a good communicator and used to being customer facing and understand the importance of excellent customer service for our clients.
You must have a full clean drivers licence.
You must be prepared to work long hours, work away from home and take part in the on call rota system supporting our customers with 24/7 maintenance support contracts.
Carry out desktop, pre and post installation Wi-Fi Surveys
Provide pre sales support to help the sales team close new business
Provide post-sales support where necessary
Perform Remote Predictive WLAN Design
Perform Onsite Physical Validation of Remote Predictive WLAN Design
Perform Onsite Pre- or Post-Deployment Passive Wi-Fi Site Survey
Perform Onsite Post-Design and Pre-Deployment Active Wi-Fi Site Survey
Perform Spectrum Analysis as an Add-On to Either a Passive or Active Survey
Perform Active Wi-Fi Connectivity Testing at One (1) Sample Location (per Test per Sample Location)
Perform iPerf Testing at One (1) Sample Location (per Test per Sample Location)
Demonstrable experience in Ekahau and AirMagnet surveying / spectrum analysis software.
A good understanding of IT/Networking.
Experience of enterprise WLAN systems, Cisco Meraki , Aruba etc.
Ability to problem solve and empathise with the customer’s needs
Ability to understand, translate and document customer requirements in detail
Ability to communicate effectively at all levels (written and verbally)
Knowledge of health and safety legislation
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.