We are looking for a nurse or paramedic with significant experience in face-to-face care and telephone triage to assume the role of Clinical Practice Developer in our 999 Emergency Operations Centre (EOC).
The successful candidate will be a subject matter expert in the use of the NHS Pathways system and the principles of telephone triage. As such, they will provide support to clinical leaders in their developmental action plans as part of Trust performance management processes.
The successful candidate will be able to work using their own initiative and with minimal supervision and will be responsible for the audit of EMAs (Emergency Medical Advisors), Senior EMAs, EMA Coaches, EMA Team Leaders, EOC Clinicians and Clinical Safety Navigators. Based on these audits, they will document the results, deliver developmental feedback and document the outcome.
A large part of the Clinical Practice Developer’s workload will be routine audit activity, however, they will also take part in a schedule of specialist audit projects outside of this. For example, the audit of cardiac arrest and sepsis calls - they will produce audit reports that detail the Trust’s performance in handling these calls and a developmental action plan to address shortcomings.
The post-holder will undertake a one in six rotation through EOC to undertake call handling duties. They will interpret the patient’s description of their symptoms, analyse the information given and deliver a safe and appropriate level of care. This will ensure knowledge of practice and clinical credibility are maintained.
During their time in EOC, they will be expected to maintain their status as subject matter expert and provide advice and support to junior colleagues.
The role will be working a rotating rota pattern to be agreed after appointment which will cover Monday to Sunday 08:00 – 22:00 comprising of 8 – 10hrs shifts which will offer up to 20% unsocial hours. Dual roles will also be considered.
As a first line manager the post holder will provide leadership with regards to day-to-day working activities, ongoing development, sickness management and appraisals of their direct reports.
If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding Section 2 can be found in the Agenda for Change handbook and on theour dedicated Section 2 page on The Zone.