2xWiFi Engineer – Field based OR Office Based / (Up to £28-32k+ travel allowance) – Wireless, WiFi, WLAN, Cabling, Networking, Fibre, Cat3, Provider, Service Desk, Analyst, DHCP, Layer 2 troubleshoot, Cisco, Meraki, Ruckus, Cambium, MikroTik.
A growing managed service provider is looking to bring in Wireless, WiFi and Network support engineers to expand their team. They are a growing company, who focus their work on SME and large enterprise customers across the UK. Working with multiple technologies, they align they focus on supporting Network, Cloud and overall Wireless solutions
The IT Engineer will be a key part of the team, to support end users, enterprise clients and work as a desktop support engineer when required. As an IT Engineer, you will have a good understanding of Supporting customers directly and have an eagerness to learn. You will have experience in working with Cabling, Fibre and copper. You will report directly to the Line Manager and have multiple opportunities to grow and develop your skills.
IT Engineer Overview:
Ensuring 1st time fix to SME and large enterprise clients, negating the need for additional site visits
Travel across the UK delivering solutions to multiple clients
Working with both Technical and Non-technical staff, you will be involved in supporting users at all levels, troubleshooting tickets and escalating issues to the 2nd and 3rd lines
Your key focus is to provide support to act as the first response to escalations, as well as assisting the senior engineers with new builds and installations.
Skills / Experience required for the IT Engineer:
Carry out installations and upgrades of equipment
Experience in delivering wireless solutions
Setting up new Wireless APs
Experience with any wireless vendors: Cisco, Cisco Meraki, Cambium, MikroTik
Install hardware and software to meet client requirements
Deliver cabling, copper and fibre installations
Knowledge of LAN/WAN Networks
Have customer liaising experience
Must be able to interphase with both technical and non-technical customers
If you are a 1st Line Support engineer with WiFi experience, with a good understanding of supporting networks, or if you are a Support Engineer looking to move into a Service Provider environment, please feel free to apply.