Location: Caterham (with regular travel to Smallfield)
Salary: up to £25,000 per annum dependent on experience (c£15,000 pro rata)
Hours: 24hrs per week
The Aurora Group
Aurora is an innovative provider of education and care for children, young people and adults with special educational needs and disabilities.
Supporting our sites in Caterham and Smallfield, we’re looking for an experienced 1st / 2nd Line Support engineer to provide IT support to our Caterham Education Centre and our Redehall School on a part time basis (c.3 days /24 hours per week). We would be happy to discuss some flexibility/variables around this.
You’ll be our single point of contact for IT queries and questions for our sites which you will try and to resolve as effectively as possible, escalating the more challenging requests to our Central IT Team.
The role will give you a great opportunity to expand on your existing software, hardware and networking skills with a high level of independence and autonomy.
Successful candidates are likely to demonstrate:
The ability to resolve a range of IT issues across a range of technology (detailed below)
A good understanding of Microsoft operating systems (Windows 10, Server 2012 R2, Server 2016) and other software applications such as Microsoft Office, Office365, SharePoint, Radius, VLANs, deployment technologies such as MDT
Good knowledge of back-end systems such as network file servers, backup technologies
Working knowledge of Active Directory, DNS, DHCP, domains, sub-domains
Basic knowledge of email archiving and retrieval processes, including email security setup (experience with Mimecast would be useful, though not essential)
Knowledge and understanding of network infrastructure i.e. network switches, patch leads (network cabs)
Ability to install IT equipment and swap out components and able to diagnose
Excellent communication skills – all mediums/all levels
Ability to multi-task and prioritise
Experience with MDM solutions and managing mobile devices (iPads / Apple TV / Android)
The ability to easily travel between both sites
If you are interested in this role then please apply on-line, or for more information, please email Stephen.Hughes@the-aurora-group.com
Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.
The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer