Salary: Excellent Salary and Benefits
Hours: 12 Hour shift – 2 days 2 nights 4 off.
Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.
Join Vodafone Secure Sector for Vodafone UK and be heavily embedded in providing world-class Secure Solutions for our Enterprise clients. As we strive to keep ourselves ahead of the game and the threats, you will lead the way in Telecommunications and work with the latest technologies.
The successful candidate must be willing and eligible to go through DV Clearance, please familiarise yourself with the requirements before applying.
What will you be doing?
As part of an SSD Assure team in a Network Management Centre you'll be looking after multiple networks, providing 24 x 7 operational support to Government customers. You will provide expert technical services focusing on Transmission elements within the SSD network, but also be able to provide support on a broad range of transmission elements as required.
Undertake Assure team maintenance and fault work in accordance with customer service level agreements.
Undertake/provide remote commissioning work on Tx and other equipment deployed on customer and network sites to current specifications.
Deal effectively/efficiently with queries from customers.
Perform regular audits on the networks and systems.
Provide technical support to others in the department and to customers. Make recommendations to SSD management on complex technical matters.
Who are we looking for?
The successful candidate should have:
The ability to maintain Customer confidentiality and to hold Developed Vetting (DV - STRAP) level security clearance.
In depth knowledge of Transmission equipment and networks, DWDM, SDH, PDH, etc, in a telecoms provider environment.
Awareness of configuration of Ciena and Alcatel equipment.
A clear and analytical approach to problem management.
Understanding of ITIL working practices.
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.
Together we can