We are looking for IT Support intern to join Oxford Nanopore’s IT Services Team reporting to the IT Support Team Leader. We welcome applications from students seeking a placement of the duration from 3 - 12 months.
Location : Oxford
The successful intern will have a day to day role working in the IT Support Team who deal with a wide variety of user issues and operating the IT Services helpdesk system.
Specific duties include:
Support the IT team in maintaining hardware, software, and other systems
Assist with troubleshooting issues and provide technical support
Organise and maintain IT resources
Assist in software and hardware upgrades
Assist in Laptop\PC\Mobile Device provisioning, installation and preparation
What We're Looking For...
We'll expect you to have some experience with computing, up to A-level standard, or equivalent. Ideally, You'll have an understanding of Windows and Mac PCs, Mobile Devices and everyday IT equipment.
Also ideally you will have :
Exposure to common programs such as Microsoft Office, Windows & MAC Operating Systems and mobile platforms such as Android and iOS.
Excellent PC skills, to include Internet Browser knowledge
Can follow and/or create Technical instructions from Knowledge Based articles
some experience of teamwork and problem solving
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.