Is it you we've been looking for?
Learn the intricacies of how software applications work and put your first class investigative skills to work.
Dorset Software is currently recruiting logical and curious STEM graduates to help become application engineering experts. We create and maintain bespoke IT systems for a range of clients spanning multiple industries.
If you're the person friends go to for help with their IT troubles, you already have the potential to be a star applications engineer. The role plays an essential part in customising applications, making sure they're performing as expected, and helping users find remedies for their IT blues.
A day in the life of you…
As this is an entry level role, you'll spend your first 17 weeks on our comprehensive training course (while earning your full salary). After successful completion, you'll work either in-house or at client sites across the UK delivering exceptional service and building on your knowledge.
Here are some typical things you'd be doing as an applications engineer:
Adapting an existing intranet by creating new, personalised page templates
Quickly familiarising yourself with a client's system
Interpreting feedback from end users and deciphering the best solution for their problem
Working alongside Network & Infrastructure Engineers and other IT roles to resolve issues
Delivering detailed and helpful user training to our clients
Assessing the technical risks of changes to a system and offering your advice
Learning the ropes
Applications Engineers are the expert users of all applications, but we don't expect you to join with any previous experience. Before you’re assigned a live client project you’ll get the chance to develop all the necessary skills while getting paid.
The training programme is based in our office in Poole. Here’s what you can expect:
Familiarisation with Dorset Software diagnostic methods
Grounding in core areas such as Microsoft Office, SharePoint, and other applications (written by our very own developers)
A designated mentor to help you through the course
Extensive training in areas like installing and configuring software, upgrading and maintaining programmes, and providing internal and external technical support
Exposure to other graduate role modules to broaden your understanding
A friendly culture with like-minded colleagues
Now you know about the role…
Do you have...?
At least a 2:1 undergraduate degree or a PhD in a Maths, Science, Engineering or Computing subject
A passion for technology and motivation to learn about the industry
A confident manner and excellence in customer service
A calm, methodical approach to problem solving, with an analytical mindset
Ready to embark on an exciting and challenging career
Willing to travel and work at client sites across the UK
Able to quickly adapt to new situations
Starting salary of 23500 - 24500, with regular salary reviews
Excellent training and opportunities for career progression
Contributory company pension scheme
Flexible working hours and holiday provision
Regular sporting and social events
Cycle to work scheme
A relaxed work environment
An unlimited supply of chocolate biscuits, or fresh fruit for the health conscious!
So what are you waiting for? Start your career with us now.