DPD is the fastest growing express parcel delivery company in the UK, with a turnover of well over £1 billion. Voted the nation’s favourite parcel carrier for the last 7 years, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology, recruit and retain the best people in the industry and we are the UK's most sustainable delivery company
As our Fleet Ambassador at our Dartford Depot (DA1 1JQ) your key objective is to ensure that all vehicles are checked for vehicle condition and road worthiness in terms of legal, corporate image and operational compliance, with exceptions to be reported via the vehicle check app and defect procedure.
You will ensure all drivers are identifying and correctly reporting defects via the correct processes and that they are rectified. To conduct all Owner Driver leased vehicles start of contract and end of contract handovers for employment, terminations, vehicle swaps and hire vans. In addition provide support to the depot operation by conducting regular site and equipment checks. You will also be responsible for reporting any fleet accidents on our portal TranMan.
Key Daily Checks
To check all fleet vehicles including rental vehicles on a daily basis and record the check and condition via the Vehicle App.
Fleet Ambassador to VOR vehicles if damage found or defective.
To check all associated vehicle equipment, including MHE, jump packs, fuel pumps and enclosure.
Check the site for cleanliness and clear traffic flow/maneuvering areas and associated parking areas.
Key Weekly Checks
Check all Owner Driver vehicles once a week including leased and owned
If damage is found on the Owner Driver vehicle, a 21 day notice is populated via the app.
Record all 21 day notices/7 day notices into a Google Calendar shared with your Transport Team.
Review any outstanding 21 day notice letters due with the Depot Quality Manager or Depot manager
Check Fleet Stock (mirror glasses, lamps, bulbs etc) and reorder as required.
Ensure that the gritter is in full working order and clean, during the winter period. Report any defects to your Regional Transport Engineer.
What we’re looking for
You will be someone who takes pride in their work consistently producing work of a high quality. Your strong communication, listening and problem resolution skills will be fully utilised in this role. We would also expect you to have:
Good planning and organising skills
Ability to prioritise and manage your time effectively
Ability to cope with change
Ability to handle difficult situation and challenging conversations
Able to work in a systematic, methodical and orderly way following all depot instructions and procedures to include all regulatory requirements e.g Health and Safety
Able to work on your own initiative and without close supervision
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
Our depots are operational 7 days a week so some weekend working may be required. Shifts for this role would either start at 5am or 7am.
In return we can offer you a competitive hourly rate. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.
DPD is a Valuable 500 company and a Disability Confident Employer