The role of Multiskilled Field Engineer is to both to manage and support the installation and commissioning of Ozo systems; to undertake planned preventative maintenance and to provide reactive technical support to customer sites producing food for leading food retailers. Ozo sub-contract site installation work that is closely monitored and harness Ozo resources to commission and train customer operators and maintenance teams. You will be a leading Ozo representative on site for the duration, typically two weeks, to manage resources, ensure compliance with Ozo, customer and legally mandated standards, to be accountable for the quality of the work done on site and for completion to an agreed schedule. You will have a critical role building trusted relationships with our customers staff and enabling optimal use of Ozo products. You will visit customer sites after system commissioning to provide scheduled maintenance and to react to break-downs.
We expect the successful applicant to join and enhance our open culture where everyone is encouraged to partner in their colleague’s success and have a desire for continued learning whilst focusing on the delivery results.
From time-to-time, this role requires working at our customers sites, in the UK.
Effective hands on multi-skilled field engineer and site manager
Positive mentality – demonstrating drive and endurance to achieve results
Proactive and innovative
Good communicator and relationship builder with colleagues and customers
Ability to influence and motivate
Tenacious and results driven
Technically trained, practical engineer able to read electrical schematics and system installation drawings
Ability to communicate effectively at all levels, both verbally and in writing
Good team player, able to collaborate with colleagues, customers and sub-contractors
Organised, able to manage time and prioritise tasks
Consistently set standards of working and encourage others
Enthusiastic and self-motivated
Able to work under pressure
Flexible about working hours
Valid UK Driving Licence
Previous equipment installation and commissioning experience ideally in the food manufacturing industry
IET 18th Edition trained and qualified
NEBOSH trained and qualified
Experience working as a field engineer, preferably serving customers in the food industry.
Hold a mechanical, electrical, ICA or process engineering qualification.
Experience of running a site installation team, on a customer’s site, preparation of RAMS and other site-specific requirements
Experience of managing sub-contractors and suppliers
Experience as the Principle Contractor under Construction (Design and Management) Regulations 2015
Hold a valid First Aid certificate
Hold a valid SMSTS qualification
Experience in site reporting process and procedures both internally and to customers
Provide excellent customer service that meets, or exceeds, customer expectations.
Build relationships based on trust, honesty and reliability.
Prioritise and schedule work on site by others;
To ensure the highest quality of work;
Undertake fault finding, problem solving, establish route cause and find solutions;
Assess the severity of a situation and take appropriate action;
Apply an appropriate level of urgency to escalations and requests for information;
Mitigate risks through detailed planning and applying processes consistently
Ability to complete installation work, to specification with minimal snagging
Enable continuous learning feedback
What we offer
Salary of £35,000 – 40,000 per annum
Discretionary annual bonus of 5% of salary
Contributory salary sacrifice pension scheme up to 5% of salary
Death in service benefit of 4x base salary
Ozo Innovations is committed to equal opportunities.
How to Apply for This Role
Please send an email with your CV to email@example.com. Please include the job title of the position that you are applying for in the subject line of your email.