Calling all telecoms or TV installation engineers seeking a new challenge!
Persimmon Plc is excited to be recruiting a new 2-person mobile installation team to work within its new internet services division, FibreNest on a permanent basis. FibreNest delivers ultrafast, full FTTP (fibre-to-the-home) internet access to new-build housing developments across the length and breadth of the UK.
The new installation team will carry out fibre-optic broadband installations into new homes and businesses across the east Anglia area. It is essential that the two-person team live close to Bury St Edmonds based on the current and future site locations
Who are we?
Persimmon is a FTSE 100 listed company which builds more than 16,500 beautifully designed new homes a year and across 350 locations nationwide. Persimmon is one of the UK’s largest and leading house-builders, committed to the highest standards of design, construction and service. We believe that our demanding quality standards and focus on innovation differentiate us from the competition and it is this on which our reputation is built.
The main responsibility of the Installation Engineer will be to work effectively in a new 2-person team to connect new customer premises into our fibre network. This includes the installation and repair of fibre-optic CPE (customer premises equipment) in both residential and commercial buildings as well as the installation and maintenance of FibreNest’s under and over-ground fibre distribution network. Other duties will include:
Installing sub-ducts into existing underground primary duct access systems.
Carrying out blown fibre installations to individual buildings and apartment blocks.
Installation of fibre-nodes, cables and optical splitters within a GPON architecture.
Splicing, terminating and testing internal and external optical cables in-line with our rigorous quality standards.
Upgrading and maintaining our national network of roadside distribution cabinets.
Performing routine and ad-hoc quality assessments on both your own and subcontractors’ work.
Troubleshoot, diagnose and swiftly repair fibre faults within the network to ensure minimum disruption to service.
Responding to and resolving in-home customer faults and service outages.
Assisting other installation teams across the UK where necessary to support customer needs, project timescales or customer demand.
Delivering an exceptional, unmatched level of customer service at all times to both our new and existing customers.
Qualifications, Experience & Skills
A good understanding or keen interest in UK telecoms networks and technologies is required as is a basic knowledge of electrical safety. We are ideally looking for candidates with first-hand knowledge of installing telecommunications infrastructure in customer premises as well as at the roadside and underground. Specific experience of fibre-optic installation, splicing and distribution would be advantageous.
The role will involve liaison with site management teams and our new home purchasers – so strong communication skills and a genuine passion for delivering a friendly, 1st class customer experience are paramount.
Although previous experience is preferred we will be happy to consider applicants with experience in similar sectors e.g. satellite/cable television installers and electricians. Where this is the case, a full and comprehensive programme of training and support will be provided. Such candidates MUST be able to demonstrate and evidence their positive approach to customer service and it is essential that you are fully reliable, dependable and willing to learn new skills.
All candidates must be prepared and willing to undertake daily travel to sites across east Anglia and occasionally further afield when required therefore a full valid driving license is required. In addition, some overnight stays away from home during the week will be required from time to time as project timescales or service requirements dictate.
What’s in it for you?
A competitive salary, bonus, pension, life insurance, private healthcare, 23 days holidays plus 8 statutory/bank holidays, company van and all tooling. This is in addition to working in an honest, driven and energetic environment with the chance to work with some great people in a new and rapidly growing business!
For more information, please click to apply. Immediate start available.
Offers of employment are subject to a satisfactory background check e.g. employment history and criminal record check. These background checks are job specific to certain vacancies within Persimmon