The Zen Business Cloud and Hosting team is undergoing a period of sustained hyper-growth, having grown over 100% last year and with similar forecasts for the future. On the back of this, the business is making a significant investment for the future and is looking to hire Cloud Engineers into a number of new roles.
So, about the opportunity. Reporting to the Operations and Engineering Manager, as a Solutions Engineer you will act as a project engineer for Zen Cloud solutions deployed to customers. You will work closely with our customers ensuring that their solutions are built to best practices across each of our 5 key design pillars - Security, Cost Optimisation, Operational Excellence, Reliability and Performance efficiency.
Primarily working on our VMware based Zen Cloud platform you will lead and develop working practices that meet and excel across each of these design pillars.
As well as the delivery of Zen Cloud only solutions, you will also provide key technical input to multi-service opportunities. Working alongside our Cloud Architects and Engineers you'll ensure that customer solutions evolve in-life, taking advantage of new technologies and services within the wider Cloud ecosystem.
You'll also provide a point of escalation to colleagues resolving customer service incidents as well as taking part in the on-call rota.
Success for you will see you taking the lead on building high quality customer solutions as well as leading client project meetings and workshops. You'll enjoy coaching and sharing your knowledge to our Cloud Support Engineers, while still showing a desire to build on your own capabilities
This is what we'd like you to have
Able to react in a calm and professional manner when faced with unexpected challenges
Experience of sharing knowledge with colleagues to raise the general skill level within the team
A desire to deliver the best service to customers
A keen interest in technology with a focus on continuous learning
Knowledge in Microsoft applications and services (Windows Server, SQL, IIS, AD, Powershell)
Knowledge in virtual desktop technologies (RDS, VDI)
Knowledge of virtualisation technologies (including DR)
Knowledge of networking and WAN technology
Knowledge of security best practices
And these aren't essential, just an added bonus
Knowledge of open-source technologies and services (Linux, Apache, MySQL, Bash)
Knowledge of DevOps tools and frameworks (e.g. Code repositories, Automation [Infrastructure as code etc.)
?And this is what we'll offer you
6 month salary reviews
Private Medical Healthcare Scheme
25 days Annual Leave (with option to buy/sell 5 days)
Bonus (based on company performance)
Travel Loan and Ride2Work Schemes
Subsidised Onsite Nursery
Subsidised Onsite Restaurant
Summer & Christmas Parties