Job Title: Licensed Solutions Support Engineer
Company: Lucy Electric EMS
We are a dynamic and progressive fast growing exciting company to work for (featured for the second time in 2017) in the “Sunday Times Grant Thornton Top Track 250” publication “Instinct for growth”
A privately owned International group established over 200 years ago, the Group continues to expand and currently comprises of four diverse business units: Lucy Electric, Lucy Zodion, Lucy Castings and Lucy Real Estate.
Lucy Group currently employs over 1500 people operating in 8 countries from 16 locations over 3 continents.
About this role
You will be working as a member of a small team; to provide product, manufacturing, engineering and commercial support to the Licensees, Joint Venture and other Overseas Operations. The ideal candidate will assist in the introduction and expansion of the manufacturing and assembly of Lucy Electric products to 3rd party and overseas sites as well as assisting in the introduction to Lucy Electric of 3rd party inwardly licensed products.
What you get to do with our team
Liaise with the Lucy resources of engineering, manufacturing and commercial functions to provide satisfactory solutions to the day-to-day problems and the progression of designated Licensee, Joint Venture & 3rd Party projects.
Assist in the development and definition of kits required by Lucy’s partners for the localised manufacture of outward & inward licensed products.
Assist with the transfer of drawing revisions and technical information between Lucy and its partners.
Assist in the logistical aspects of the supply of components, kits and equipment between Lucy and its partners.
Provide costed solutions of product content to various commercial scenarios.
Develop and be able to transfer specific product and manufacturing process knowledge within a short timescale.
Transfer and implement Lucy working procedures and practices to 3rd parties to an auditable standard.
Operate NX & Teamcenter within Engineering controls
Carry out external audits to assess 3rd party capability and conformity to Lucy Electric requirements.
This is why you’re a Licensed Solutions Support Engineer
Experience of working within an engineering & technical support environment.
Have an understanding and empathy with the commercial aspects associated with engineering activities.
3D CAD & PLM experience.
PC literate in Word, Excel, PowerPoint.
Experience within the manufacturing and/or production engineering fields.
Multilingual with emphasis on English, Arabic & French
Electrical experience is preferred
Experience of Unigraphics NX CAD and TeamCentre PDM/PLM tools
Project planning and execution including reporting and risk management
Experience working off-site in customer support role.
Good interpersonal skills and understanding of different cultures.
Ability to communicate effectively at all levels
Excellent teamwork skills
Methodical approach to problem-solving
Desire to learn
HND in Mechanical and/or Electrical Engineering or similar.
Degree in Mechanical and/or Electrical Engineering or similar.
If this sounds as exciting to you as it does to us, please click “Apply” for further consideration.