Job Purpose / Mission:
Maintain and service the company’s rental fleet assets to the set goals, targets and standards, whilst providing a professional, competent, courteous and prompt service to all Atlas Copco customers, over a varied product and service range, including but not limited to compressed air and power generation equipment.
Carry out servicing and maintenance on varied compressed air equipment, power generation equipment, and associated products. Carry out work according to service schedules, conduct test procedures and record information; highlight any service issues on site that may affect equipment performance safety and or reliability.
Effectively diagnose mechanical and electrical faults on a varied range of compressed air equipment and associated products and conduct fault finding assessments and elimination processes.
Maximise the commission of new equipment by understanding and interpreting drawings and diagrams. Complete documentation in a professional manner.
Induct customers as required, in the general operations of fleet equipment’s.
Undertake on occasion training courses for customers when commissioning or setting up equipment at site.
Request spare parts for maintenance and servicing.
Identify correct manuals, select relevant spares, follow correct documentation procedures
Assist Management with client technical support - completion of concise reports, and when required participate in discussions / meetings with customers.
Participate in call out rota.
Answer telephone calls 24/7 when required and attend field call-outs as necessary.
Maintain test instruments, to ensure they remain in good condition. Check calibration prior to use, follow correct operating instructions, indicate when repair or recalibration due.
Perform skill related duties as required, this may include supporting / mentoring less experienced colleagues. Supporting all other work colleagues as and when required.
Adhere to maintain and comply with company QHS&E standards - Comply with all procedures and processes applicable to the company standards of ISO : 9001 , ISO 14001, OHSAS 18001. Identify and nominate areas or processes for continual improvement. Conduct all your assigned duties in a safe and responsible manner.
Follow up with customers during and after delivery of services to ensure that their needs and expectations have been achieved.
Apprenticeship or relevant work experience, including City & Guilds / Scotvec or equivalent (industry relevant).
RGIT offshore survival training or equivalent.
Worked within a service environment / branch and have a proven track record with regard to product knowledge and professional interpersonal skills.
Sound knowledge of combustion engines, diagnostics, repairs and rebuilds.
Experienced in air compressors and power generation.
Knowledge of pneumatic/hydraulic systems plus experience in welding/fabrication techniques advantageous.
Possess fault finding and diagnosis skills, with the ability to complete concise and accurate situation reports.
Competent with servicing requirements such as oil and filter changes, completion of servicing documentation.
Ability to identify malfunctioning components, strip down and repair where viable.
Willingness to develop competence with electrical wiring diagrams, tracing faults through structured elimination process. Ability to conduct if required resistance and continuity testing, and to interpret the results leading to successful solution provision would be desirable.
The ability to interact with colleagues and customers to achieve the business aims and goals of the organisation.
Strong understanding Atlas Copco core products (PTS, PNS, XRVS, gensets, etc) diesel driven air compressors and associated equipment, also a fair working knowledge of Atlas Copco systems.
Must be a team player who sometimes goes beyond own job role to assist in the execution of the department’s tasks.
Competent with engineering diagrams & drawings and follow logically.
Can use diagnostic skills to overcome problems.
Understands and can analyse flow diagrams / charts.
Demonstrates a good level of engineering/fitting skills.
Basic knowledge of dc and electronic systems and their symbols and diagrams would be advantageous.
Ability to assess situations and take a holistic view, ensuring safe working environment.
Shows consideration to the welfare of fellow workers, and demonstrates maturity and commitment regarding all matters of safety and the environment.
Competent and confident; reliable, tolerant and determined. Empathetic communicator, able to see things from the other person’s point of view.
Self-driven and a clear focus on high quality.
Ability to participate as a team member or work on your own initiative as may be deemed necessary. Demonstrate willingness to achieve set company targets and goals.
We add value wherever we do business
The Atlas Copco Group serves customers through innovative compressors, vacuum solutions,
generators, pumps, power tools and assembly systems.
We are a global and diverse Group of many strong brands and around
34 000 employees representing different cultures in more than 180 countries.
We have a wide range of positions so whatever your interests or area of expertise,
we offer interesting challenges and the opportunity to grow.
Passionate people create exceptional things . We believe in challenging the status quo, always looking for a better way.
Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.