Abbott is a global healthcare leader that helps people live more fully at all stages of life. Abbott Vascular is dedicated to advancing patient care by transforming the treatment of vascular disease through medical device innovations, investments in research and development, and physician training and education. We have an industry-leading pipeline and comprehensive portfolio of products for cardiac and vascular care.
We are recruiting for an experienced Field Service Engineer (based in or around London) to be responsible for the installation, upgrade, repair and preventative maintenance of Vascular capital equipment. Working closely with the central dispatch team as well as sales/clinical colleagues, the Field Service Engineer will be responsible for driving customer satisfaction through service excellence.
Hardware/software field support: includes system installation, maintenance, calibration, upgrades, troubleshooting and repair, also includes demo system maintenance and preparation for congresses
Document field service interventions per QA system requirements
Report capital equipment incidents per QA system requirements
Provide support and technical assistance for in-house training courses and congresses
Provide system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff
Extensive national and international travel required based as per business need
A Bachelors degree in electronics, engineering or similar is preferred, but relevant experience considered
Prior experience in medical electronics service or related field service is required (medical devices/software based medical systems would be advantageous)
Strong electronic and mechanical engineering skills including troubleshooting
Computer skills: MS Office, Linux
Familiarity with Cathlab/operating room procedures/protocols would be advantageous
Willingness to be flexible, respond at short notice to scheduling requirements, work with autonomy in a fast-paced environment
As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries and bonus potential, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.