Davies Group are a multi-award winning operations management, consulting and digital solutions provider to organisations in highly regulated markets (including insurance, financial services, utilities, communications, and to regulatory bodies) and to global businesses.
Check out our website to learn more - https://davies-group.com/
Why work with us?
Pension and Life Assurance.
Salary increases and progression.
Generous holiday entitlement.
Free parking for permanent employees, depending on location.
Yearly travel loans.
Support to gain professional qualifications.
Free eye care vouchers.
Involvement in charitable events/fun days.
Opportunities to take part in exciting projects across the business and overseas - one of our Claims Handlers recently spent 6 months in Bermuda!
The Product Manager is a pivotal member of our team, who is ultimately responsible for making decisions that solve user challenges and drive revenue. They will work with developers, users and business stakeholders and undertake broader research to understand the ongoing needs of the product;
They will create a product roadmap and define feature requirements based on those needs. They will identify gaps and propose new features and products.
They will own & prioritise the product backlog and work closely with developers/designers to ensure items are delivered on time and to a high-quality standard.
They will help onboard users by communicating product change both internally and externally.
Duties and Responsibilities:
Product vision and strategy
Work closely with the Director of Product to ensure product strategy is defined and executed.
Define and own product/feature roadmap.
Own & lead prioritisation of product/feature backlog.
Communicate product roadmap and feature releases internally.
Research, feedback and evaluation
Understand marketplace, competitor offering, business trends and user requirements through a variety of research methods.
Define and track product success criteria.
Produce regular reports to share insights on the above items.
Define and own user personas.
Feature definition & delivery
Create feature specifications, prototypes, wireframes and other documentation required for the Technical team that outlines feature requirements.
Work closely with developers that are building features to ensure features are delivered to spec.
Outline customer facing release notes when required.
Create external and internal help documentation.
Help resolve product related issues.
Owns internal & external comms strategy to communicate product changes.
Work with Product Designer to create customer facing product collateral for the Commercial team, such as user guides & product specification sheets.
Create ad-hoc external comms to promote product (such as blog posts).
Demo the product to clients and prospects when required.
Skills & Experience:
Creative mindset, but also a strong analytical thinker.
Able to analyse data and determine trends.
Thinks outside of the box - able to create ideas and solutions.
A very strong and clear communicator, with a variety of stakeholders at different levels of seniority and knowledge.
Excellent documentation skills.
Passion for gadgets/technology (a bit of a geek!).
A strong understanding of SAAS products.
Previous Product Management experience desired.
Design/UX skills desired.
B2B product and/or Financial Services business experience desired.
Experience of creating websites/blogs desired.