At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With high-performance scientific digital cameras, spectroscopy and microscopy systems from Andor Technology, our customers in industry and academia can explore everything from photons to galaxies as they develop new treatments for diseases, and search for Earth-like exoplanets orbiting distant stars.
Role: Applications & Product Specialist - OEM
Location: Europe (preferentially Belfast, NI)
Reports to: Business Manager Physical Sciences & OEM
Are you driven and passionate about a career in the science industry? Are you excited by a role that blends scientific and technical expertise with the development of commercial acumen and product ownership?
Andor is an extremely innovative, dynamic and progressive technology company, at the cutting-edge of scientific research. We have a unique opportunity for product and market ownership within the field of advanced scientific detectors, with a particular focus on OEM market development.
OEM is a significant part of Andor’s growth strategy for our low light cameras, as well as other photonic components such as spectrographs, microscopy components, software and light sources. Our valued OEM customers develop instrumentation and photonics solutions across a wide range of areas, including rapid gene sequencing, optical cancer diagnostics, benchtop Raman instruments, drug discovery, digital pathology and pre-clinical in vivo imaging.
Main Function of the Job:
Part of the dynamic Product Management team, as Applications and Product Specialist your core objective is to implement and maintain a robust growth strategy across key segments of our business, with emphasis on developing domain expertise for OEM solutions. You will carry responsibilities for New Product Introduction (NPI), product life cycle management, strategy planning, business development, marketing, lead generation initiatives, sales training and inter-departmental activities relating to specified market areas, and you will build an outstanding degree of market intimacy.
Key Tasks & Duties:
With guidance and support from the Physical Sciences and OEM Business Manager, develop and drive the growth strategy for the OEM business segment, meeting corporate goals for sales, service & profitability. Working together with the Business Manager, Head of Technology, Senior Engineering and Sales Management, you will formulate, present and implement a robust growth strategy, that reflects an exceptional degree of market intimacy.
Generation of business cases for NPI projects, with clear responsibility for both revenue and profit margin growth.
Liaising closely with OEM Sales Engineers globally (EMEA, Americas and APAC), manage the processes relating to Voice of Customer (VOC). Market intimacy is paramount; you will develop a keen awareness of customer goals and desires, and ensure that this firmly guides our NPI implementation, market development activities and marketing messaging.
Assist in product portfolio management throughout the entire product life cycle. Continually act to drive a positive return within key markets. Feed into the product end-of-life process.
Global pre-sales support of new OEM sales opportunities.
Identify new OEM applications and potential customers; coordinate and lead business development activities to ensure Andor become the leading solution provider into these fields.
Produce and manage regular lead generation activities/resources and generate the sales and marketing tools necessary to meet agreed revenue objectives. Liaise with the Marketing Communications team to ensure a regular flow of fresh materials that are designed to elevate the Andor brand amongst target customers operating within your defined application areas.
Understanding and tracking our competitors’ product introductions, market focus, pricing and tactics.
Product Management representation of OEM product modifications. Ensure that solution-driven customer requests for variations of standard products have been properly qualified and translated to specific requirements, prior to communication to the engineering function.
Conduct regular sales force training relating to specified market segments.
Input into annual updates of the Andor 5 year strategic roadmap and revenue forecasting.
Travel worldwide as required by the role.
Any other duties as may be reasonably requested from time to time by the Physical Sciences and OEM Business Manager.
Training & Education
Essential: Degree or equivalent in a Scientific or Engineering discipline.
Desirable: Postgraduate qualification, involving usage and comprehensive understanding of photon detectors.
Essential: Minimum 3 years’ experience of scientific digital cameras in either an Academic Research, Product Management, OEM Sales or Engineering capacity.
Desirable (either of the below) :
3 years’ experience in roles that involved focus on Market Intimacy and Voice of Customer practices
Proven market development successes, ideally involving OEM markets (3 years’ experience).
Behaviour, Skills and Competencies:
Motivation & Drive
Global travel required
In addition to a competitive starting salary, Andor Technology offers an amazing core benefits package including flexible working hours, half-day on Fridays, 25 days annual leave and public holidays, life insurance, income protection, private healthcare and a defined contribution Group Personal Pension Plan as well as a flexible benefits package that you can tailor to your own requirements with options such as a share scheme and cycle to work.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.