About Network Homes
We are a charitable housing association driven by social objectives to make a positive impact on the places we work in, for the long-term. We have an ambition to build a thousand new homes a year, deliver first class customer service and strengthen our residents trust in us as a landlord.
We own and manage over 20,000 homes across London, Hertfordshire and the South East and are a sector leader amongst the G15 group of London’s largest housing associations. We fundamentally believe in the importance to everyone of a safe, secure, and decent home.
We foster a positive working culture because we’re passionate about our people. Recognised as a Sunday Times 100 Employer in 2019 we have outstanding levels of engagement amongst our people. And we’re focused on becoming even smarter, better, faster, and stronger with our digital transformation programme as we look forward to our recent move into our brand new, modern, stylish offices which we moved into in July 2020.
Network Homes is firmly committed to making sure that our organisation and the communities in which we work are safe places for people to be who they are and live the way they choose. The commitment was recognised at the Housing Heroes awards 2019 where our Equality and Diversity Engagement Group picked up a key award and is demonstrated by us being founding partners for Leadership 2025, the initiative to increase the ethnic diversity of housing’s leadership, and Pledge Pioneers for House Proud, a scheme designed to ensure Lesbian, Gay, Bisexual, Trans and Queer residents can enjoy their homes without fear of discrimination.
About the role
We are currently recruiting for an IT Infrastructure Engineer on a full-time permanent basis. You will be managing the IT technical projects and undertake hands-on engineering work as part of IT infrastructure projects. Infrastructure maintenance work and third line incident support including problem solution will also be part of the day-to-day duties you will undertake.
This is a truly collaborative role where you will work with the IT Service Desk, Infrastructure Support Team colleagues and other external resources to provide advanced third line support across all IT Systems and services.
You will be reviewing existing and future business requirements and propose appropriate change. Maintain and support Network Homes IT infrastructure and create design and develop technical solutions to meet our business requirements.
To be successful, you will be ideally educated to degree level and/or with a relevant professional qualification or you may have 2 years’ experience in a relevant field. You will have experience maintaining a complex, multi-site, IT infrastructure with experience of ITIL framework.
You will have had experience implementing and using monitoring systems and creating meaningful reports.
You will an experienced professional having in depth knowledge of Microsoft desktop and Azure infrastructure.
Rewards and Benefits
We’re committed to making Network a really great place to work. As well as offering a positive culture we offer a generous pay and benefits package, some of which are listed below:
27 days annual leave – plus an extra day for every year of service
Ability to buy or sell up to five days annual leave per year
Enrolment into our pension scheme with a minimum 4% contribution rate
Flexible and agile working
Season ticket loan
Health & Wellbeing benefits
Perkbox – offering loads of discounts in popular restaurants/movie tickets/gym etc.
We really care about personal development so this role will offer an excellent opportunity for you to develop your career, but also to make a real impact and difference to the service we provide to our customers.
Disability Confident Commitment
We are committed to equal opportunities. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for our post.
Circle Back Initiative Employer
We are a 2021 Circle Back Initiative Employer – we commit to responding to every application