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The Systems Engineer I ETPA supports, with supervision, primarily in the areas of electronic trading and clearing applications in the customer facing environments. The incumbent must have understanding of application deployment, configuration and troubleshooting. Strong communication skills are required as the candidate will typically be working with customers for support and new initiatives.
Analyzes requirements with supervision; Supports existing development/QA platforms; Documents deployment and configuration procedures.
Defines simple problems and describes the cause and effect relationship; Gathers and compares data about the problems with supervision and documents the details.
Demonstrates knowledge of basic systems (Linux/Windows), distributed computing architecture (client server, intranet/internet), h/w platforms and resources - CPU, memory, end-user devices and peripherals.
Troubleshoots simple, known issues with support; Works with supervision to document problem resolution.
A basic understanding of certain technologies, languages and automation techniques would be a plus in particular: