Citi is changing, and ICG DevOps are driving that transformation.
ICG DevOps seeks an experienced Site Reliability Lead Engineer to join a new team who will focus on improving reliability across the ICG suite of >2000 applications.
Reporting to the Head of ICG SRE, you will be responsible for improving reliability across the ICG estate through engineering solutions.
You will help define, implement and optimise the next-generation of deployment strategies, telemetry and monitoring, failure testing strategies and more to meet and exceed challenging SLOs.
You will work directly with application owners and senior engineers across ICG to help implement these practices in their applications; ensure they are able to meet their SLOs; while also enabling them to innovate at the speed required to support modern business.
The successful candidate will have a strong background in software development and delivery across a number of languages/technologies; solid understanding of core software engineering principles and the demands of a live operational environment; a relentless desire to improve all aspects of system reliability; and a proven history of delivering it.
This is an excellent opportunity to join a new team and make a big impact across a large organization, and gain exposure to a wide variety of ICG businesses and technology initiatives.
The Senior Site Reliability Engineer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to achieve measurable improvement in the stability and reliability of a wide suite of applications.
Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
6-10 years of relevant experience in SRE, Apps Development or Systems Analysis role
Extensive experience of programming, deployment and operation of software applications
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of SRE
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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