Over the last 6 years, Marlowe Fire and Security Group have grown immeasurably as a result of winning major new business across the whole of the UK whilst expanding our services and specialist disciplines through internal development and training. Marlowe Fire & Security provides a total, end to end, fire and security solution to commercial, public sector and residential customers throughout the UK
We have further grown our expert disciplines and offerings with key acquisitions of specialist businesses, such as ACL, BBC Fire & Security, FAFS Fire & Security, FSE Fire & Security, Island Fire Protection, Marlowe Kitchen Fire Suppression, Morgan Fire Protection and Hadrian Technology to name a few.
Due to the vast number of major new business accounts that we have recently won, we are going through a period of rapid growth and we are on the lookout for talented, Multi-Disciplined, Fire & Security Service Engineers across the UK. You will be responsible for maintaining Fire & Security systems in line with customer requirements and current standards. You will deliver a world class customer service to our clients ensuring that the work is completed to an exceptional standard.
You Duties will include but are not limited to:
Maintaining fire & security systems in line with current standards and customer requirements
Responding to demand service calls on all types of fire and security systems
Planning and implementing routine and demand call visits for your area
Delivering a first-class customer service to all our customers
Work with all teams within the business including the Scheduling team to ensure that all jobs are covered and the Stores team to ensure that your stock levels are maintained
Attend training sessions at the Marlowe Academy and attend Engineering team meeting when required.
Be responsible for identifying any personal training and development needs to help you deliver the best possible customer service and ensure that both your manager and the training team are aware.
We are looking for someone who has the drive and enthusiasm to provide an outstanding service to our customers every day. Our ideal candidate has:
Experience as a multi-disciplined engineer with a good all round knowledge of Fire and Security Systems
Technical background in the electrical / electronic industry
Experience of front line customer service will be preferential
A full UK Driving Licence
You have to be flexible to travel and be part of an on call rota.
We are looking for people who have the drive to work hard and earn money. We currently have an exceptional, unrivaled bonus structure and we expect you to strive to earn as much as you can.
What we offer
As part of the Marlowe Fire and Security team you will have access to some great benefits including:
Competitive OTE through our Engineer Incentive Scheme - Our commission scheme is uncapped and you will earn commission on every £ you make for the business. Our average OTE for our engineers is £55,000 per annum with 25% of our engineers exceeding this figure in the past 12 months.
Company Vehicle & Fuel Card
Company Tablet and Mobile Phone
Paid Travel Time
Overtime - average overtime earnings of our F&S Service Engineers equates to 12.5% of basic salary.
Standby Payments for on call support - £20 per night and £50 per weekend.
Life Assurance - 4x Annual Salary
Paid Refer A Friend Scheme
Mental Health & Well-being Scheme
Employee Recognition Scheme
Additional Day holiday for each full year of completed service
Development and progression opportunities
Due to the nature of the Fire & Security industry and specific contracts, if successful, we will need to complete a number of background checks including a credit check, five-year referencing history and DBS check. All offers will be subject to successful completion of these background checks.
At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.
We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Full Time / Permanent
SE Postcode to cover all of London
£28,000 - £34,000
Salary £28,000 - £34,000