Would you like to work for a global provider of secure products and digital solutions?
Are you a Platforms Engineer who has worked in Industry previously?
With a 200-year heritage, De La Rue is the trusted partner of governments, central banks and commercial organisations across the globe, from the newest nations to its most developed.
As a Platform Engineer you will be a part of the team responsible for platform build and support for IT systems in the Authentication Division.
You will work as part of a wider infrastructure team which provides the fabric on which industry leading tax revenue, product authentication and track-and-trace IT solutions are built
You will work with other members of the Infrastructure Team, IT Support Teams, Software Delivery and Test teams to research, determine the scope and complexity of issues and to identify steps to resolve them
You will build relationships with key stakeholders and suppliers
Identify areas where standards can be developed and processes improved, and work with your team to implement those improvements
You will be flexible on working patterns to fulfil business need, and be willing to join an on-call rota for customer critical systems
You will be willing to travel, sometimes internationally, when required
Qualifications and Experience
Educated to degree level or equivalent work experience.
Experience / Skills / Behaviours
Demonstrable experience in 2nd or 3rd line IT support and possess ability to analyse, diagnose and fix problems and then works to find the root cause
Enquiring approach to work, a methodical approach to solving problems and an attention to detail
Driven to be ‘right first time’ when it matters
The majority of your experience will be with Linux platforms, but you will have had exposure to Windows Server
Experience with Storage Arrays (Ideally Dell Compellent and HP Nimble)
Patch Management Software (ideally Ivanti)
Backup concepts and Software (ideally Backup Exec)
Dell and HP Server Hardware
Experience of shell and PowerShell scripting
Patch management tools
Endpoint Protection and Anti-Virus management
Ability to work as part of a team
Ability to work with people across the organisation
Experience of a commercial Incident, Problem and Change management tool. Preferably, but not necessarily, BMC Remedy
Experience of working in an ITIL environment, ideally possesses an ITIL Foundation qualification
An understanding of information security, ideally possesses a CISSP qualification
Understanding of the principles of business continuity and disaster recovery