GRADE - B2.2
ScotRail has played a critical role in keeping people moving during the pandemic, with services helping get key workers and others to where they need to be. There has been significant investment across the network to electrify lines, and on new and upgraded trains. This helped to deliver ScotRail’s highest ever score for customer satisfaction in the most recent National Rail Passenger Survey. With more than 5,000 employees, we are looking for people who are focussed on our customers, to continue delivering the best possible service for people throughout the country.
ScotRail have 4 maintenance depots throughout Scotland responsible for the maintenance, repair and overhaul of more than 600 vehicles. Vehicle types are varied and include the most modern types of Traction and Rolling stock within the UK. All vehicles are maintained to the highest quality and engineering standards resulting in a challenging working environment.
This role will involve ensuring compliance to the service quality regime where the Service Quality Incentive Regime (SQUIRE) monitors and measures the quality of customer service provided by ScotRail. Working with vehicle interiors, seating, windows, toilets, posters, labelling, doors, body structure, exterior and interior bodywork repairs. This role requires compliance with the on-train service schedules. The successful applicant will undertake maintenance and repair of vehicle interior equipment of Traction and Rolling Stock vehicles and ensure the working environment is maintained in a safe, clean and productive manner. Ensure where necessary that all work done on Traction & Rolling Stock Vehicles and equipment is recorded in accordance with the locally agreed system. Record all deferred work to ensure the safe return to traffic of all Traction & Rolling stock vehicles/equipment. Undertake other duties as requested by Team Leader.
The applicant must comply with all relevant instructions, including but not limited to: -
A) Vehicle Maintenance Instructions
B) Technical Instructions
C) Quality, Safety and Environmental Management Instructions
D) Safe Systems of work
E) Rail Industry Group Standards
F) Group Standards Rule Book
A highly motivated and enthusiastic individual. Must have a high standard of workmanship with a detailed eye focused on safety and quality.
Previous experience of working in an engineering environment. Must have previous coach building skills or similar. Ability to drive road motor vehicle is desirable
Hours of work: 35 hour week. This post involves working shifts and includes weekend working. Reference Salary: £34,732 pa. Training salary £31,207 pa.
At ScotRail, we proactively embrace diversity across our workforce. To build a more sustainable future, we need the best team- a team with a diverse mix of people and skills, where everyone feels valued and heard and able to thrive. We recognise that we are under-represented in terms of women, young people, the differently abled and people from ethnically diverse backgrounds. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent the communities we serve.
Benefits package: Contributory final pension scheme. Free and reduced rate rail travel for you and your family, where applicable. Training: Training initially involves a 2-day virtual Induction training programme. Selection process: Candidates short-listed will be invited to attend an assessment centre. Candidates successful after assessment will be invited to attend an interview. The final stage for successful candidates will be a medical examination and drugs/alcohol screening. Appointees must provide a basic disclosure Scotland check and at least 2 satisfactory references and complete a six-month probation period.
Medical Fitness: Due to the nature of the post and rail industry safety requirements there are certain medical & fitness standards that you would require to meet.