Job Description Summary
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
As a Field Service Engineer, you’ll be responsible for the installation, repair and maintenance of all equipment models specific to a modality or modalities within the assigned area. Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.
Our Imaging products empower healthcare professionals to better see inside the body, which helps improve the diagnosis, monitoring and treatment of disease.
Maintain all models specific to a modality in the assigned area.
Perform total system level trouble-shooting on complex multi-symptom problems.
Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
Assist in the growth and direction of business in geographic area.
Qualifications and experience
Must hold a minimum of HNC level (or equivalent) qualification in Electrical/Electronic/Mechanical discipline
Engineer or equivalent professional experience in medical devices with relevant Field Service experience
Ability to work independently with minimum supervision, high work standards and quality
Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
Plans and organizes work effectively, self-motivated
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Relocation Assistance Provided: No