Our IT vision is to be one global IT team delivering world class expertise, innovation and agile technology solutions, whilst ensuring the stability and security of all our IT platforms and services. Our industry is evolving fast and our clients have new demands. Emerging technologies and applications are creating new opportunities for transforming client relationships. As an IT function, we embrace and respond to these challenges, collaborating more and more with lawyers and Business Professionals teams to improve the way we deliver to clients.
The successful candidate will be experienced with VMware Virtualisation, Microsoft Windows Server (2008R2/2012R2/2016 and 2019), Active Directory (2012), System Center Configuration Manager and System Center Operations Manager and other mainstream Enterprise Wintel technologies. Candidates with some Microsoft Azure platform experience will be preferred.
As well as providing day-to-day 3rd and 4th line support for business critical applications, they will also have a good all-round understanding of back-office infrastructure, with proven practical experience managing, monitoring and maintaining a large, globally dispersed server estate.
They must possess excellent written and oral communication skills, will be equally comfortable interacting with non-technical people and to work as part of a team and quickly establish credibility with colleagues.
They must demonstrate an attention to detail, commitment to their work and flexibility in dealing with unforeseen operational requirements.
As a member of the Systems Engineering team, reporting to the Service Owner of Wintel & Virtualisation, the successful candidate's duties will include, but are not limited to:
Providing 3rd and 4th line support of Physical and Virtual Windows Servers and associated Wintel back office infrastructure e.g. AD, ADFS, AADC, DFS, DHCP, DNS, SCCM, SCOM, WSUS.
Providing design, management and technical engineering support within the Microsoft Azure platform (including IaaS & PasS offerings).
In-depth diagnosis, troubleshooting, test, resolution of problems and issues with VMware ESXi, Windows Server and System Centre.
Ongoing maintenance of standards and processes relating to Systems Engineering's services. Proactive scheduled maintenance, BCP, DR and capacity planning.
Support the implementation of new technologies, solutions and services, in line with current industry standards and business strategy.
Providing design and engineering input, guidance and support to the firm's Global Project Group, Architecture Team and support staff located in the firm's outsource partner in India. Undertake the role of subject matter expert for any projects which require input and have an impact in the "Wintel and Virtualisation" infrastructure.
Inclusion in an on-call rota to provide out-of-hours escalation support. Available for occasional involvement in Change related activities during planned weekend maintenance window.
The following skills at Level 3/4 support are mandatory for this role:
Windows Server 2008R2/12R2, 2016 and 2019 and related operating systems.
VMware ESXi 6.5, SRM and vROPS
Active Directory 2012 and related services.
SCOM 2012 and above
SCCM 2012\2016 and above
PowerShell 2/3 and above
Microsoft Office Suite (inc, Visio).
You will also possess excellent skills and knowledge relating to all aspects of back-office infrastructure, systems and security.
Proficient in the Microsoft Azure IaaS and PaaS platform with previous experience in design, implementation and management of IaaS and PaaS services is ideal though not essential.
Proficient in the monitoring of production systems using SCOM 2012 and above, which includes the implementation, development and configuration of Management Packs.
In addition, knowledge of the following is strongly preferred for this role:
Microsoft Azure infrastructure management
PKI Certificate infrastructure
Symantec Endpoint Protection Manager
Knowledge of Linux\UNIX commands
To perform this role you will be an experienced Wintel Systems and ideally a previous VMware or Systems\Wintel Engineer with thorough knowledge of Microsoft Back Office infrastructure solutions possessing a detailed understanding of both Microsoft's and VMware's virtualisation technologies.
You will have/be:
Extensive experience managing and maintaining a large server base of Windows Server 2008R2, 2012R2, 2016 and 2019, ideally using VMware ESXi 6.5 and above on HPe Rack, Blade and Synergy server hardware.
A detailed knowledge of Server technologies, such as; Security & protection, back-up, clustering, file & print, , IIS, WSUS, DNS, WINS, DHCP, AD Certificate Services.
A detailed knowledge of Active Directory Services, such as, AD DS, GPOs, DNS, WINS, DHCP, AD CS, AD LDS, AD RMS, ADFS, etc.
A working knowledge of at least one scripting language, specifically the development and use of PowerShell scripts.
Knowledge of VMware virtualisation technologies, preferably VMware ESXi 6.5 and above is ideal though not essential for exceptional Wintel Engineers.
Accustomed to working within the ITIL framework of Incident, Problem, Change and Release Management.
Familiarity with; Symantec Enterprise Protection Manager (SEPM), ServiceNow, Unix & Linux based systems, Microsoft SQL & Oracle databases, will be an advantage
Microsoft MCSE/MCSA certification (preferred)
VMware VCP certification (preferred)
ITIL V3/V2 (preferred)
Prince 2 (preferred)
Minimum degree level education of a B. Tech. / B.E. / MCA/ BCA or equivalent experience in Computer Science, Systems Engineering or equivalent related field.
To find out more:
Interested? To find out more about what it is like to work at Clifford Chance in the London office please visit our careers site
At Clifford Chance we understand that our true asset is our people. We believe that each and every one of us should experience an equality of opportunity and an equality of experience here. We are always working to develop and deliver the best and most innovative approaches to make that happen. Inclusion is good for our team and their families, our firm and society.
We are therefore committed to treating all employees and job applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.
This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
The firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.
We have a number of initiatives and networks that support our aspiration to be the Global Law Firm of choice. These include our LGBT, Gender Parity, Ethnicity and Disability networks.
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