About The Role
Over the past few month, we have seen a significant increase in customers turning to online shopping. To keep up with the demand we are scaling up our business, this involves bringing online several new warehouses and outbases across the country.
A new opportunity has arisen for an experienced IT field engineer with a strong background in networking. This role will be key in helping us deliver our growth plans and to help maintaining our ever expanding site locations.
Here's What You Can Expect To Be Doing
As a member of the network team you will be involved in all aspect of the groups WAN, LAN and WiFi infrastructure with a primary focus on providing 2nd line support for our UK based sites. This includes the end to end delivery of new sites with support from the Service Desk and Network team.
The role will primarily be based in our head office in Bolton however flexibility will be required as there will be extensive travel to sites (approx. 2/3 days a week) with the use of a pool car/van if required.
AO currently have around 30 sites in the UK and 7 in Germany but as the business continues to grow this number is going to rapidly increase over the coming months and years. You will be required to liaise with our project managers and third parties for support issues and procurement.
AO is a fast-paced business which moves quickly to fuel growth therefore this will be reflected in the role, so you’ll need that drive to grow with the business. Training and support will be given where required and you will be working very closely with our vastly experienced network team.
A Few Things About You
- Cisco Switching Configuration
- IP Subnetting
- CAT5 Cabling Patching
- Working on sites throughout UK - possibly Germany
- PC installation/setup
- Printer installation/setup
- Full UK Driving License
- Liaising with third parties
- Working in line with project plans
- Network troubleshooting
- Wireless troubleshooting
Desired but not essential
- Cisco Routers
- MPLS Knowledge
- CCTV implementation
- Door Access Control implementation
- Fortigate Firewalls
- Extreme Wireless
- Visio Network Drawing
We believe that in order for you to do your best, we need to support your other commitments. This means working in a way that offers you flexibility, whilst getting the job done. Feel free to have a chat with us about our flexible ways of working.
At AO we believe diversity will help us find a better way. We want our workforce to be as diverse as our customers by celebrating, valuing and respecting every individual. We achieve this by nurturing a culture of inclusion where every voice matters. We welcome applications from everyone and we can make adjustments to our interview process according to your needs.
A Bit About Us
At AO, we want to make sure our customers are happy. When they have a smile on their face, we know we’ve done a good job. It’s at the heart of everything we do, and it’s why our logo is always smiling.
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re passionate, relentless and full of beans, determined to make a difference and change the world for the better. From massive changes to tiny tweaks - making a difference is what keeps us driven.
It started at a pub in Bolton with a £1 bet and a belief that things could be done better!
Why Choose AO?
Our people are our superpower, and that’s no accident. We’re looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.
With AO, the sky’s the limit. We’ll support you to be the best version of yourself and always drive your career forward.
We keep things simple. We say things like "treat every customer like they’re your gran" and "make decisions your mum would be proud of" because we’re personal and act with integrity - every day in every action.
We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.
To see all our benefits and perks, visit our AO Benefits page.
- Feel free to have a chat with us about our flexible ways of working.
- You can take up to 5 days out of the business a year to use for development in your role and we’ll cover the cost.
- We have our own library, if you've seen something which interests you, we can order in a copy. Just add it to the library when you've done.
- 25 days holiday (Excluding Bank Holidays)
- At least 5% contribution pension scheme
- Dedicated wellness initiatives that support a healthy work / life balance, ranging from our 24hr employee assistance programme to subsidised gym membership.