- Active Directory
You will be responsible for First Derivatives’ Windows based internal IT systems, networks and telecommunications systems.
Work as part of dedicated IT support group who provide server and desktop support services to First Derivatives staff at a Global Level.
Define and Implement best practice across all services delivered within the group.
Provide top quality support to the group customers within First Derivatives.
Manage Windows based IT Services such as email and file sharing delivered via Microsoft technologies such as Windows, Office 365, OneDrive, SharePoint, Teams
Provide Desktop support services to all First Derivatives staff – local and remote support
Ongoing development of AD Group Policy design and implementation
Manage First Derivatives Internal telephone & conferencing systems
Provide technical guidance to the individual team members as required.
Procurement and hardware/software inventory of IT equipment
Manage the implementation of software upgrades
Manage the corporate security infrastructure (Anti-Virus, Anti-Spam, Web Proxy, WSUS)
Ensuring work priorities (project vs. support, planned vs. ad-hoc) are agreed with line management, then effectively communicated and managed within the team.
Work with your team colleagues to refine, document and implement best practice IT process across First Derivatives
Core Technical Competencies:
5+ years’ experience supporting Windows 7/8/10 based systems
Proven working knowledge of Microsoft Windows 2012/2016 Server, Active Directory and Group Policy
Proven working knowledge of Microsoft Office 365, SharePoint and Teams
Strong troubleshooting skills
Experience in some of the following areas would be a distinct advantage:
Working knowledge of TCP/IP, routing, switching, DHCP, DNS
Working knowledge of MAC OS and/or iOS
Working knowledge of UNIX/LINUX
Cisco Unified Communications
Cloud based Telephony solutions
Core Business Competencies:
Performance and results orientated – possess a drive and energy to achieve project goals in a timely and effective manner.
Ensuring timely and accurate communication of all relevant support or project issues. Timely escalation of problematic items to line management.
Teamwork – experience of working in a team.
Ability to work on multiple projects simultaneously and define priorities according to project relevance.
Effective communication and impact – excellent oral, written and interpersonal communication skills
Flexible attitude – e.g. willing to work outside normal working hours and other locations when required on a temporary basis.
Financial markets background desirable.
Creative thinking and innovation.
Self-management and personal development – capable of performing at a professional level with minimum guidance.
We’re a leading provider of products and consulting services to the capital markets industry, with 2400+ staff globally. First Derivatives (FD) is a provider of regulatory and IT consulting services to the capital markets industry as well as high-performance time-series database software. The combined proposition gives FD a differentiated offering within capital markets, an industry increasingly challenged by regulation and data management. Additionally, FD has begun to establish itself in a number of industries outside of capital markets.
Benefits including pension, healthcare, business expenses, competitive holidays and more.