Communications and Platform Coordinator
Newcastle University
Newcastle upon Tyne
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Salary: £25,941.00
Closing Date: 20 August 2020

The Role

To effectively coordinate and support the research work of the DataSHIELD project, you will work with the principal investigator, core development and research team of the DataSHIELD project. The main duties will include coordination, support and provision of topic expertise. You will play a major role in the process of developing, maintaining and enhancing internal and externally-facing web-based communications, and facilitating/managing interaction with lead collaborators across the international EU-funded DataSHIELD software project.

Key areas of focus for both web communications and professional interaction will include: (1) horizon scanning to identify and prioritise new scientific and technological opportunities; (2) assessing and responding to critical risks and challenges; (3) enhancing integration across a rapidly growing community of users and developers; (4) development of multimedia approaches to dissemination and (5) extending the reach of the DataSHIELD community.

This is a fixed term post available until 30 September 2021. It is part time for 29.5 hours per week

Further information can be obtained by contacting Patricia Ryser-Welch@ncl.ac.uk

The Population Health Sciences Institute is committed to supporting equality, diversity and inclusion for all staff and students. Applications for part time/flexible working are welcome; please state your desired working arrangements in your application.

The Institute is part of the Faculty of Medical Sciences which holds a Silver Athena SWAN award.

Key Accountabilities Work closely with the PI and development/research team to ensure sound and effective interpersonal communication and interface with key members of the broader DataSHIELD project. Work closely with the PI and development/research team to facilitate the provision and promotion of an efficient and coordinated technical support and advice service right across the community of DataSHIELD users and developers. Take responsibility for the development and delivery of a comprehensive communications strategy to disseminate information about the tools and resources developed under the DataSHIELD project and to encourage feedback on opportunities and challenges Manage and lead the ongoing maintenance and development of content and key issues on the dedicated project web site ( www.DataSHIELD.ac.uk ) and the web-based DataSHIELD community forum. Act as first point of contact within the Newcastle University based core of the DataSHIELD project with regard to communication and dissemination issues for external relationships and partner organisations. Work closely with and support the PI and core development/team team to help ensure sound and effective governance of the Newcastle-University-based component of the DataSHIELD project, including rigorous financial governance Work with the PI, core development team and external partners to organise pan-project meetings to include: identification of optimal timing, location and modality of interaction for the meeting (e.g. face-to-face vs web conference); the preparation of appropriate agendas and other preparatory documents; choice and implementation of approach to recording or minuting; and the provision of post-meeting materials. Work with the PI, core development team and external partners to organise and evaluate regular DataSHIELD workshops for beginners, advanced users and developers.
Support the PI and core development team to help them to identify and then respond effectively and in a timely manner to problems, bugs and requests for help/advice that arise from the DataSHIELD forum.
Willing to undertake international travel when required.
Other miscellaneous duties as specified from time to time by the PI and core development/research team.

The Person (Essential)

Knowledge, Skills and Experience
Excellent organisational, communication (written and verbal) and interpersonal skills
Excellent administrative skills, including: organising preparing and managing complex meetings both on-line and face-to-face; monitoring/reporting on project milestones for substantive research grants; experience of drafting reports and promotional materials
Ability to work autonomously using own initiative, prioritise own workload, manage conflicting priorities, work quickly and accurately to deadlines while paying attention to crucial detail
Good team working abilities and collegiate outlook
Excellent IT skills, including open-source content management systems, web conferencing tools, and Microsoft office suites.
Sound understanding and experience of principles and challenges associated with setting up/maintaining webpages and social media accounts
Ability to interpret financial information and conduct basic financial analysis with experience of budgetary monitoring including use of financial management systems
Ability, to faithfully follow guidelines and standard operating procedures where appropriate
Ability to maintain confidentiality
Evidence of a commitment to continuing professional development
Knowledge, experience and demonstrable ability to work within an international team using a wide and changing range of video conference and online tools
Ability and willingness to travel regionally and nationally as required
Up to date knowledge of MS Office applications including Outlook, Word, Excel and PowerPoint
Demonstrable experience and understanding of health and healthcare research
Demonstrable experience and understanding of working with projects in data science including the management and sharing of sensitive healthcare data
Experience of working with research professionals for whom English is not their first language

Attributes and Behaviour
Excellent interpersonal and negotiation skills
Ability to work as part of a team
Ability to work with minimal supervision, using own initiative to resolve daily problems
Motivated and enthusiastic
Innovative and flexible in approach
Willing to travel outside of normal working hours

Qualifications
A degree qualification (preferably English, linguistic or another language)
Minimum GCSE level education or equivalent in Mathematics and English Language at Grade C.

Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.

Requisition ID: 5127
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