esure are looking for a Claims Analyst to join their growing Claims team based in Reigate.
As a Claims Analyst, you will be providing analytical and insight support to the Senior Claims management team, the Reserving function, the Technical Pricing team, the Finance department and the Operational Executive team.
The nature of the work will be varied but will concentrate on analysis of claims data for the Motor and Home books of business (including support to the Counter Fraud team) to provide actionable insight to drive improved claims performance and ultimately improved company performance.
What you will do
Analysis of claims financial and operational MI to provide actionable insight to the Claims Leadership team to drive business benefit for the Home and Motor books of business.
Shape the delivery of MI, analysis and insight relating to claims, to the wider business including Reserving and Pricing teams.
Contribute to driving forward the improvement of data provision in the claims environment. This will include working with and challenging external service providers.
Liaise closely with the Technical Claims managers to ensure that risks and opportunities relating to emerging and current issues are fully understood along with the potential financial impact.
Project work to support the claims transformation programme to include ownership of project elements as requested by the head of department.
Liaison with the actuarial reserving function to provide clarity on claims performance and provide insight into emerging and existing trends for the quarterly reserving process and to challenge projections where appropriate.
Working with the Technical Claims managers to support the Claims Savings programme using analysis and insight. This will include providing financial analytical support to both build business cases and to track the flow of benefits.
Liaison with regulatory bodies to ensure that any requests for MI are completed in a timely and accurate manner.
What we are looking for:
The jobholder will have excellent working knowledge of the financial services industry, preferably holding a degree in a mathematical subject(s) or equivalent. Highly developed PC/IT skills are essential, particularly ability with statistical packages and computer programming. The ability to manage and analyse data and provide sound recommendations is paramount. It is essential the job holder has a confident understanding of the strategy and business needs of the Claims function and the wider business.
Other key attributes
Advanced IT skills, including a detailed knowledge of a broad range of Microsoft, Oracle SQL Developer (or other SQL programming tool) and visual analysis tools such as Tableau. Knowledge of Python/R would be advantageous.
Excellent analytical and technical skills, along with strong communication, time management, interpersonal, and problem-solving abilities
Strong statistical skills.
Works well under pressure with the ability to manage multiple, concurrent activities whilst maintaining a high degree of accuracy
Has established and maintained effective working relationships within a team environment
Work autonomously under self-direction
The resilience and motivation to provide consistency of work performance always
What we will offer to you in return:
35 hour working week – 9.00am – 5.00pm
Dress for your day (casual and formal business dress depending on your day)
Profit Share/Management Bonus dependent on level
Annual Leave (from 25 days per annum plus Bank Holidays, increasing with level and length of service
Season ticket loan (eligible after 6 months service)
On-Site Subsidised Canteen
Refer a friend scheme
Employee Assistance Programme
Talent Development programmes
Discounted esure and Sheila’s Wheels insurance