Born out of frustration with the traditional cash register business, ShopKeep was designed by a retailer with a noble aim: to rescue independent business owners from the nightmare of archaic point of sale systems, and replace them with something beautiful, simple, and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys.
Today, our mission is simple: empower independent business owners to dream big and to fight smart. We're doing this through our cloud-based architecture, amazing customer care, and intuitive software that delivers the data small business owners need to run smarter businesses.
At ShopKeep, we've been successful because of our awesome team that believes small businesses make up the heart of our communities.
About This Role
ShopKeep is seeking a Senior Agile Coach / Technical Project Manager who can bring the right questions, provide good mental models and guide people in their thinking, to enable our teams to deliver a new generation of features for our customers.
You should be equally comfortable acting as an Agile coach for a growing organisation and as a Project Manager ensuring that stakeholders are well informed. Our technical project managers work across the department and the business to assist in our project delivery.
You should be comfortable negotiating with executives, managing external partnerships, writing stellar user stories, and allocating teams for optimal performance - whatever it takes to help our engineers and product managers ship excellent releases on time and on budget.
This is a full-time role based in our Belfast Office and we'd like to get to know you as soon as possible.
What You Will Do
Mentor Scrum Teams - Every team is on an agile journey; our TPMs deliver agile training, facilitate workshops and participate in scrum ceremonies where necessary. Our TPMs may embed with multiple teams with the aim of making them as self sufficient as possible.
Manage ShopKeep's delivery and release cadence
Work across the business inside and out to ensure that engineering, operations, customer care, sales, marketing, and third parties are all on the same page through all stages of the SDLC
Ensure on-time delivery and uncompromising product quality
Unblock strategic and technical blockers during brainstorming, execution, release and iteration phases
Understand the business factors that matter most and assist the teams to see that value
Coordinate and run ShopKeep's most important engineering ceremonies including our Hackathons, Conferences and Sprint Reviews
What You Need
Proven record for delivering challenging projects through full lifecycle iteration using Agile methodologies
3 - 5 years of hands-on experience supporting and teaching practices like Iteration Planning, Release Planning, Retrospectives, Writing User Stories and Acceptance Criteria, Velocity-based Planning, Continuous Delivery, Behavior-Driven Development
Understanding of web and mobile development best practices
Flexible approach suited for a process-light environment
Exemplary communication skills
Ability to grasp the fundamentals of a modern storefront and payments technology
A collaborative attitude and the desire to participate in thoughtful, open debate
Degree in a relevant technical field
Nice to have
Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
Advanced knowledge of Atlassian Products
Effective user of Google Apps
3 - 5 years of Experience managing SOA or platform releases highly desired
ShopKeep is an Equal Opportunity Employer
We are an Equal Opportunities Employer. We do not discriminate on grounds of religious belief or political opinion. Furthermore, we don't discriminate based on gender, gender identity, sexual orientation, race, nationality, or any other individual characteristics. We practice equality of opportunity in employment and select the best person for the job.
To demonstrate our commitment to equality of opportunity in employment we need to monitor the community background of our applicants and employees, as required by the Fair Employment and Treatment (NI) Order 1998. You are not obliged to answer the questions on this form and you will not suffer any penalty if you choose not to do so. Any information that you provide will remain confidential and will only be used for monitoring and reporting purposes.