Location: Base - Aberdeen
Closing Date: February 2020
Stena Drilling manages international drilling operations, with a fleet of 6 drilling units supported from our headquarters in Aberdeen.
As a care, innovative and performance driven company, we realise the importance of our IT Department in the successful delivery of our safe and efficient drilling operations both offshore & onshore.
We currently have new opportunity, for IT Engineer to join our busy team, based in Aberdeen. Some of the duties and responsibilities will include, but are not limited to;
Work within IT strategy in support of the company’s mission and core objectives.
Assist in the development of IT policies and procedures.
Server, infrastructure and communications support to all offices and offshore sites.
Desktop support to all offices and offshore sites.
Support of telephony, AV & conferencing systems.
Support of mobile devices (smart phones & tablets).
Visit offshore units and worldwide shore offices as necessary.
Monitoring of systems using industry standard tools.
Evaluating users’ needs and investigate alternative solutions.
Liaise with 3rd party service providers.
Provide assistance to IT Project Team as required.
Run user workshops and training as required.
Work Order tracking & documentation.
Participate in on-call and shift rotas.
Any other duties as required by the IT Manager.
Implement IT Changes in line with the IT Change Management Procedure (L2-DOC-IT-5892).
Maintain high level of awareness in IT, Information, and Cyber Security and provide information and advice to others as necessary.
Work with elevated account privileges and permissions in line with documented procedures.
Attend relevant training courses as identified, and follow up with exams/qualifications if available.
Qualifications and Experience
Relevant University Degree
Professional qualification in IT
Extensive experience working in an IT role
Service Desk Experience, supporting in house and remote systems and users in person, via telephone, and using remote control
IP Networking (LAN, WAN, & VLAN)
Microsoft Office 365 Management and Support
Microsoft Azure Management and Support
Microsoft Windows Server and Exchange Server
Microsoft Windows and Office
VMware and Storage Systems
Satellite & WAN Communications, & Acceleration
Working with, and Monitoring, 3rd parties and contractors
Demonstrates a personal commitment to a positive working environment
Communication and presentation skills
Effective team work
Logical approach to problem solving
Commitment to professional service delivery
Willingness to learn and share knowledge
Understanding of Agile and Scrum Project Management methodologies
Oil and Gas sector experience & Offshore Survival
Experience in offshore IT implementations
SharePoint, SQL Server, Systems Centre, Forefront
HP Server, Storage, and Networking Hardware
IP Telephony and Video Conferencing Systems.