Magdalene are currently looking to recruit a number of First Line Maintenance Engineers. These are home based roles working on a weekly shift rota, covering areas in and around London.
As a First Line Maintenance Engineer you will be part of our field based maintenance support team. Magdalene are at the forefront of the provision of vendor agnostic services, providing 1st line support, and Planned Preventative Maintenance to a number of leading UK telecommunication operators. Covering transmission, mobile, datacomms and switching equipment.
The best in class service we provide is available on a 24/7/365 basis and we are seeking maintenance engineers to join our esteemed field force.
As a Field Based Engineer you will be required to:
1st Line Support and troubleshooting of customer equipment to include but not limited to:
Transmission equipment, Mobile networks equipment, Datacomms equipment, Switching equipment, Building Management systems
Street Cabinet Works
24 x 7 participation in a duty rota system
To work to an agreed shift pattern schedule where required
Planned Preventative maintenance on Telecom equipment
Revise and update technical documentation
Configuration and test of wireless access points
Configuration and test of network servers
DC rectifier installation and test
To perform risk assessments on site
Install and test new digital circuits
Testing and troubleshooting Fibre Optic Cabling, ability to identify Fibre connection types
Installation and commissioning of small works projects
Customer circuit provisioning and end to end testing
Produce timely reports for all site visits
Ensure all parts returns and customer reports are provided within specific customer SLA’s
Maintain on site records
Maintain cleanliness of all sites and report defects/problems
Skills and Experience required:
Previous experience as a mobile/field engineer
Knowledge of optical fibre types and there uses
Knowledge of mobile technologies (2G, 3G, 4G,5G)
Fault finding to card level in exchange and Data centre environment.
Good working knowledge of EXFO IOLM testers
Able to perform BERT and RFC 2544 testing
Good working knowledge of EXFO optical scope
Good level of knowledge of all aspects of optical fibre cleaning
Good working knowledge of OLM
Previous experience of roof top working (not essential)
Previous experience of working in data centre and exchange environment
Knowledge and experience of test equipment
Exceptional Customer Service attitude
Able to learn new technologies
Good oral and written skills
Excellent communication skills
Ability to work as part of a team
Clean driving license (You will be required to drive for this role – company van provided)
If you have experience in either fixed-line or mobile infrastructure technologies in a maintenance capacity then we would like to hear from you. Magdalene offer training to develop your experience within new technologies to help support you in your new role.
About The Company
Magdalene operates as a Telecommunication Infrastructure Services Company working as part of the Telecom division of M Group Services. Covering the full network life cycle, we provide managed services, technology solutions, first line maintenance and turnkey project management to the private, public, fixed and mobile sectors.
We aim to be the employer of choice in the Telecom Services sector. Our continued growth and success is creating opportunities for fulfilling and rewarding roles, making the best use of our people’s skills and expertise. We want our people to have a positive impact on customers,communities and our clients every day. We invest in training our people,developing leadership capabilities to create ambassadors not just employees. Through strong leadership, teamwork and mutual support we want our business to thrive on a happy, healthy and, most importantly, safe workforce.
'M Group Services values diversity and welcomes applications from all sections of the community. We are committed to equal opportunities.’