Vacancy Reference: GRP-ITPRENG-BSE-JP-0303
Job Title: IT Projects Engineer
Job Type: Full-time; Permanent -37.5 hours per week
Location: Bury St Edmunds
Benefits: 25 days’ holiday plus 8 Bank Holidays
We’ve had a busy last year – which has brought new opportunities, fresh ways of thinking and has resulted in growth and the expansion of some of our key functions - including our in-house IT department.
Atalian Servest’s IT Operations team is seeking a highly effective IT Project Engineer ambitious to join them to work within the IT Projects team, and to deliver some exciting projects as we transform the technology within our business.
The IT Project Engineer will not only be part of a project team, delivering IT projects to enable our business but also act the final stage of escalation for incident resolution.
Atalian Servest Group is an expert in facilities management, creating environments which enable people to deliver exceptional experiences to help organisations be more efficient, effective and sustainable.
Our company is growing quickly, and that’s where you come in!
Working as part of a project team to deliver the technical elements of the assigned project to agreed timescale and quality
Providing technical guidance on best practice and approach to deliver the best project outcome
Supporting the Enterprise Architect with solution design and architectural decisions that are aligned to the UK and Corporate IT Strategy
Providing technical expertise as part of our final stage technical escalation, to resolve incidents and problems within agreed SLA
Working with third parties and our colleagues within the corporate IT team as required
Ensuring all monitoring events are addressed before they become an incident
Proactively working on improvements within the UK IT landscape to comply with best practice, consolidate and mitigate risk to support our future growth aspirations
Supporting our service transition and integration activities to integrate acquired businesses within our IT landscape and service model
The successful candidate will possess the following skills, experience:
Proven experience working as part of an IT project team delivering technical tasks to timescale
Proven experience as a System Administrator, or similar role, with experience of working with networks (LAN/WAN), databases and patch management
Knowledge of system security and data backup and recovery methods
Scripting including PowerShell
Experience with O365 administration
Exposure to cloud-based technology, in particular AWS and / or MS Azure
Experience of administering Active Directory domains, including GPO, DNS and DHCP as well as ensuring the health of our domain/s
Experience of integrating acquired businesses into the company IT landscape, including email, AD, networking etc.
ITILv3 Foundation or able to demonstrate equivalent knowledge and experience
Project Management experience, preferably Prince 2 or MSP
Some experience with Mobile Device Management (MDM) solutions, in particular, MS InTune.
We are looking for the following behaviours and personal qualities:
Good team player
Approachable and customer service focused
A logical mind with a desire to get to the root cause
Proactive and gains satisfaction from driving improvements
Analytical, detailed and systematic in approach
Ability to articulate complex issues in a way which is clearly understood.
Organised and thorough in approach with the ability to manage own workload
Enthusiasm for continuous learning and development to stay current
Hours and environment
Based on the western outskirts of Bury St Edmunds in our newly re-furbished offices, you will be welcomed by a driven, dynamic and motivated team. The IT team operate during the hours of Monday to Friday, 09:00 and 17:30, however flexibility to meet the needs of the business is essential.
If you think you have everything we’re looking for and more, and want to work for an awesome, dynamic and motivated team click apply… and we will be back in touch soon!
We offer excellent career and development opportunities, as an organisation that's proud of its’ great people - we believe in the opportunity to recognise and share success.
To find out more please visit our website.
Applying for the EU Settlement scheme? Don't settle for anything less than working for Atalian Servest!
Atalian Servest is an equal opportunities employer and rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability or age.
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