Applications Engineer (Renewables) - (21000045)
Working within the Telford Engineering team, this role will be responsible for supporting the design, development and implementation of customer applications. The successful candidate must be able effectively complete customer analysis to develop applications that respond to customer needs and provide innovative solutions to customer problems in relation to fasteners and fastener systems. This role will primarily focus on renewable energy projects.
Actively manage commercial engineering projects in collaboration with the European HFS Sales Team based on customer needs, with the support of the engineering and manufacturing teams.
Assist in identifying, analysing and penetrating of market segments.
Co-ordinate with the sales and marketing team to develop and implement methods for accurately assessing customer satisfaction levels.
Liaise with customers, distributors, marketing, sales, engineering and manufacturing for the most effective and profitable delivery of products.
Evaluate, co-ordinate and recommend ideas and provide suggestions for new products through careful market evaluation and technical expertise.
Work with customers to prepare the implementation of HFS Industrial products into their applications.
Support sales and marketing team, in co-ordination with engineering and manufacturing, with technical information
Works with product engineers and sales team to build and analyse cost price for new and special products to maximise volume and profitability. Support marketing to perform margin analysis on existing products
Visit strategic customers, establish and increase our position in correlation with their projects and goals. Help external sales with engineering information in preparing their customer visits and attend if requested.
Use our academic links we have to universities, institutes and organisations to promote our technology and gain knowledge for our projects about trends in technique and applications
Provide the main customer interface between sales and Engineering/Production. Link the Applications Engineering function with Sales and Product Engineering/ Manufacturing
Provide technical training to sales team and customer
Provide market / trend /competition information to sales and engineering with recommendations for management decisions.
Ensure data and technical support is available for customer trials. Provide technical literature.
Maintain and develop links with Technical Service function at HFS headquarter in Waco/ Texas
Maintain full compliance with Howmet policies and procedures and conduct all activities in accordance with the Howmet Code of Conduct.
Ensure full adherence to company Environmental, Health and Safety policies at all times., including customer visits and travel.
Demonstrate a knowledge of and commitment to Advanced Business Systems principles and techniques.
Perform other duties as assigned.
Experience & Background.
At least 5yrs Post Graduate experience in a Customer Engineering type role
Experience of working within the green energy/renewable sector highly desirable
A background in the fastener/nut & bolt industry advantageous
Competencies & Skills - Person specification
Energetic with a tenacious approach
Methodical approach with a strong eye for detail
Excellent problem solving abilities with the ability to think outside the box and develop new approaches
Able to prioritise effectively and escalate issues as appropriate
IT skills – excel, word, powerpoint
Proficient in the use of CAD and solid works
Excellent communication – both written & verbal
Strong written, report writing skills
Effective in managing the demands of both the business and the customer
Able to build strong and effective working relationships at all levels and both externally as well as internally
Confident in delivering presentations of a technical nature
Ability to work independently and manage multiple projects in a complex working environment
Capable of working under pressure to achieve targets
Ability to develop technical knowledge
Able to travel extensively
Degree in Engineering or HNC and equivalent industry experience
Primary Location: United Kingdom-SHR-Telford
Work Locations: GB TFK Telford AFS Alcoa Fastening Systems Unit C Telford TF3 3BQ
Organization: 06501-31703 Engineering
Shift: Day Job
Hourly Paid or Salaried: Salaried
Travel: Yes, 25 % of the Time
Job Posting: Jan 13, 2021, 5:56:50 AM