If you’re passionate about customer experience and website optimisation, DDL are recruiting for an exciting role that could make your career.
DDL are a marketing optimisation agency that offer CRO, UX Redesigns, Data gathering and Data analysis to some of the UK’s top companies. We are growing our CRO department and are looking for people to lead our CRO and UX projects for clients such as Specsavers, Jurys’ Inn, Puregym, Next, People’s Postcode Lottery and more.
You will be part of a close-knit team of specialists that work together to create customer focused strategies to improve our clients’ website experiences.
As an Optimisation Manager you will lead multiple accounts; managing the client relationship and ensuring that they receive value from our services.
We follow an evidence-based approach to website optimisation using quantitative and qualitative methods to truly understand our clients’ products and customers. Your role will be to determine what methods to use and what solutions to utilise to improve website performance. This could be through A/B testing, a page/journey redesign, optimising the acquisition journey, site speed optimisation, or any alternatives you deem relevant.
You will have support from other members of the team including other Strategists, Data Analysts, UX Researchers, Designers and Developers. This means you can call on a wider pool of expertise and share ideas with others, to provide the best results and continue your development in a way not available anywhere else.
Required skillsets and traits
The successful candidate will need to be able to lead multiple client optimisation programmes at the same time so the following skillsets are required:
Passionate about customer behaviour, optimising online experiences and an interest in wider digital marketing activity
A strong knowledge of CRO or UX principles, and the ability to create and deliver a strategy for improving an online experience
Ability to manage projects, work to timelines and work collaboratively with wider team such as design, dev, data insights etc.
Confidence with building stakeholder relationships and leading meetings/calls
The ability to multi-task and delegate to the wider team
We do not expect candidates to have experience in all things digital marketing, UX and CRO. We look for people that have relevant experience and a hunger to learn and develop. If you have experience in one or more of these disciplines, then we would be interested in speaking with you
Experience of using web analytics tools such as Google Analytics and Adobe Analytics
The ability to analyse data, uncover insights and trends, and the ability to communicate these to stakeholders with varying experience with data analysis
The capability to conduct various research methodologies such as polls/surveys, remote research, moderated research, guerrilla research, customer interviews etc.
Knowledge of website management, either ecommerce trading, content creation or lead generation
Awareness of UX design principles
Team management experience, whether direct management or mentoring
Whether you have a background in CRO and A/B testing, User Research, UX Design, Ecommerce trading, Digital Marketing or Data analysis, if you want to gain experience working for a leading agency and super-charge your career then please don’t hesitate to get in touch.
In addition to a competitive salary we are committed to creating a great environment for all our employees. We
offer everything you would expect from a large company – like 25 days’ holiday – and some things you wouldn't,
like the opportunity to buy more holiday, flex your working hours and take 2 paid volunteering days each year to
support charitable causes.
We also provide pension contributions, life assurance, free eye tests, season ticket loans, a cycle to work
scheme, childcare vouchers, and a whole host of great local and national discounts from leading retailers that
you’ll have access to as an employee.
Dentsu Aegis Network is Innovating the Way Brands are Built for its clients through its best-in-class expertise
and capabilities in media, digital and creative communications services. With consumers more connected,
through a range of devices, than ever before, the era of media convergence is presenting many opportunities as
well as a new, complex media eco-system. From identifying who the consumers are, to how they make their
Dentsu Aegis Network is made up of nine global network brands - Carat, Dentsu, Dentsu media, iProspect,
Isobar, mcgarrybowen, MKTG, Posterscope and Vizeum and supported by its specialist/multi-market brands.
Dentsu Aegis Network is Innovating the Way Brands Are Built for its clients through its best-in-class expertise
and capabilities in media, digital and creative communications services. Offering a distinctive and innovative
range of products and services, Dentsu Aegis Network is headquartered in London and operates in 145
countries worldwide with over 30,000 dedicated specialists.
iProspect is a global, award-winning marketing agency that drives digital performance for many of the world’s
largest brands. A trusted partner with an in-depth understanding of consumer behavior, iProspect reshapes
brand strategies to meet the fast-paced demands of the convergent world with a focus on exceeding the client’s
business objectives. iProspect delivers personal, adaptive and valuable digital experiences utilizing proprietary
solutions including: paid and natural search, content generation, data & insights, social media, structured data
and feeds, performance display, conversion optimization and affiliates.
We value the strength diversity brings to our business and are working hard to build a more inclusive workplace
through partnerships with Stonewall, Business Disability Forum and Business in the Community’s race and
gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our
roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss
it with you openly and honestly.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in
the recruitment process, please discuss this with the recruiter who contacts you.
Dentsu Data Labs (Ddl)