We are looking to recruit two System Support Engineer’s to join our growing team. The ideal candidates will be an experienced and seasoned Desktop support, someone who can demonstrate their experience and achievements within this field. That said, we’re also taking a pragmatic approach to this specific position and would consider this a development opportunity for the right candidate with an IT background and a keen interest in Desktop Support. Full training would be provided for the right candidate.
Regardless of experience you’ll need to be outgoing and a team player with bags of drive and enthusiasm; someone who understands the value of providing outstanding customer service and is able to effectively balance the need for improved Desktop Services with the operational needs of a large, busy hospital. Able to work proactively under pressure and deliver against individual and team Key Performance Indicators.
As a System Support Engineer you will be a designated specialist on desktop services. Providing excellent customer service while taking ownership of incidents.
This exciting opportunity necessitates the following technical abilities:
- A high level of IT Literacy with Microsoft products - specifically Windows 7, MS Office and Active Directory.
- The ability to troubleshoot PC, Operating System and application related problems through to resolution.
- Knowledge of Support Packages including Service Management tools (Supportworks) and Remote Access tools such as VNC or RDP.
If you’re looking for a challenge and would like to help us develop and mature our IT services, we’d love to hear from you. We can promise you a varied, challenging and rewarding role as System Support Engineer. Twenty seven days annual leave, plus bank holidays, with an excellent pension scheme.
While the role is based at the main hospital site you will be expected to travel to the Trust’s other sites when required for work purposes, for which transport will be provided, so a full driving license is essential.
37.5 hours per week
Open for applications:
4th August 2020
Close for applications:
23rd August 2020