Annual salary: up to £33,770.00
Senior Works Planner
Permanent – Full Time - Up to £33,700 per annum, depending on experience + great company benefits
We’re looking for a super-organised Senior Works Planner who’s quick-thinking and versatile, proactive and can work as part of a team; the kind of person who can turn their hand to anything at a moment’s notice to ensure that employees have everything they need to do their jobs and that the company runs efficiently.
Who are we?
Mears is one of the UK’s leading housing and care providers to both the public and private sector, with over 6,500 employees, working with clients to help develop, fund and implement their placemaking ambitions. With 30 years of delivering market-leading repairs and maintenance services, Mears is trusted to deliver in excess of 6,000 repairs daily to a portfolio of more than 1,000,000 homes nationwide.
We provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.
What we are looking for:
You’ll need to be proactive, ready to tackle any challenges that are thrown at you and be able to respond with options or preferably a resolution. You will lead, manage and motivate a Responsive Repairs Planning, scheduling works orders through our in-house appointments system, allocating repairs works to trade operatives whilst ensuring a safe & high performing customer focussed service is maintained. You also need to be responsible for monitoring and maintaining PDA (personal digital assistant) control allocation and will monitor daily work volumes ensuring efficient use of resources to meet turnaround timescales. As well as this, you will ensure employees have the workload to allow them to perform to an optimum level at all times.
What you need to have:
Experience working as a line manager within a customer service or business administration environment.
Ability to investigate, evaluate and respond to situations quickly.
Make effective decisions based on objective assessment of situations.
Control multiple processes simultaneously to share good practice.
Good IT knowledge
An understanding of the construction industry, including trades, materials, processes and safety.
Ability to load and maintain data for handheld hardware.
General knowledge of the social housing industry
Organisational skills necessary to manage and organise own workload.
The ability to communicate effectively at levels commensurate with role, both verbally and in writing.
The ability to respond to changing priorities in order to meet deadlines.
What Mears can offer you?
Competitive basic salary - £33,700 per annum, depending on experience
25 days annual leave
Generous Pension Scheme
Cycle to work scheme
Sharesave - a simple way of saving money direct from your salary for 3 years, in order to buy Mears Group PLC (Mears) shares at a price that is fixed and discounted at the outset.
Eye Test Vouchers
Employee Assistance Programme
Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc.
Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.
Be part of a friendly and dedicated team
Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.
Maternity and paternity packages to make sure you get to spend time with your loved ones!
Use and access to the latest technology
For further information please contact The Mears Recruitment Team, otherwise, if you feel you have skills and experience needed, please apply and we will review your application and be in touch to discuss further.